PACE Center Operations Coordinator

About Us

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The PACE Center Operations Coordinator supports and coordinates administrative and operational activities of the Interdisciplinary Team (IDT) and PACE center operations. This role ensures effective organization, communication, and follow-through of IDT processes, including care planning, assessments, and participant-related coordination, while supporting day-to-day site operations. This position serves as a key operational partner to the Center Director and IDT, helping to reduce administrative burden across the team by managing coordination, tracking, and communication to ensure efficient and compliant operations.

This role interfaces directly with IDT members, participants, and caregivers to support participant relations, document concerns, and assist with timely resolution.

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The PACE Center Operations Coordinator supports and coordinates administrative and operational activities of the Interdisciplinary Team (IDT) and PACE center operations. This role ensures effective organization, communication, and follow-through of IDT processes, including care planning, assessments, and participant-related coordination, while supporting day-to-day site operations. This position serves as a key operational partner to the Center Director and IDT, helping to reduce administrative burden across the team by managing coordination, tracking, and communication to ensure efficient and compliant operations.

This role interfaces directly with IDT members, participants, and caregivers to support participant relations, document concerns, and assist with timely resolution.

• Coordinates Interdisciplinary Team (IDT) processes, including scheduling meetings, confirming attendance, and managing IDT calendars to ensure timely care planning and coordination
• Prepares IDT agendas, care planning materials, and presentation documents, and serves as scribe for care planning meetings and IDT huddles, documenting decisions and action items
• Maintains IDT tracking tools, including care plan schedules, assessment timelines, and participant status updates to support compliance and coordination
• Tracks and follows up on IDT-related action items, ensuring timely completion and communication across disciplines
• Tracks participant transitions of care, including hospitalizations, emergency room visits, and skilled nursing facility admissions and discharges, and communicates updates to the…