Priority Response

Overview

Priority Response - Palm Desert, CA US. Our Palm Desert CA client is seeking a highly motivated and dependable Emergency Response Specialist to serve as the first point of contact during property damage emergencies. In this critical role, you will assess situations on-site, communicate with clients, and initiate the mitigation process to ensure fast, effective response. This position requires professionalism, empathy, and a sense of urgency to support clients during challenging times.

• Respond promptly to emergency calls involving water, fire, mold, or biohazard incidents—day, night, weekends, and holidays as needed.
• Conduct thorough on-site assessments, documenting damage and gathering key information for internal teams.
• Communicate clearly and compassionately with clients, property owners, insurance adjusters, and internal staff to set expectations and explain next steps.
• Capture accurate job site documentation, including photographs, client details, and initial scope of work.
• Support stabilization efforts as needed, including water extraction, board-ups, and containment.
• Maintain a clean, professional appearance and uphold the organization’s core values of compassion, integrity, and responsiveness.

Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals build careers, not jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at

Erin Pals

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