US ISP Business Development

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Riverside, CA, US

4 days ago Requisition

Salary Range: $ To $ Annually

The Business Development Manager – Fire ISP is the subject matter expert and leading resource supporting targeted regional market growth, fire fighter engagement and education, and strategic fire department acquisition within the developing fire ISP services market. This role focuses on providing fire PPE decontamination, inspection and repair insight and expertise, combined with an understanding of fire department applications and requirements, decontamination equipment, techniques, efficacy and applicable regulatory standards and statutory requirement to help fire departments make educated decisions on ISP service practices and selection.

He/she will maintain industry leading awareness of market trends and competitive dynamics to support sustainable growth within Lakeland’s regional ISP network, including recommendations and support in identifying and developing new greenfield sites or target acquisitions.

• In conjunction with the President and marketing department, develop and execute market awareness and educational initiatives in targeted strategic geographic regions to drive ISP revenue and margin performance that aligns with company goals.
• Develop and accelerate market penetration with defined services and related products in target geographies as strategically defined through direct fire department and agency networking and interaction.
• Track ISP network performance and coordinate with site leadership to ensure regional marketing and sales outreach and support is provided for each site location to prosper and achieve annual objectives.
• Track new customer business development leads generated through marketing outreach or regional events in the CRM opportunities pipeline to collaborate with the aligned regional site(s) to help convert prospects into new customers.
• Collaborate with the President, marketing and product management in ensuring that regional sites are equipped with the appropriate resources, sales tools and pricing strategies for sustained revenue growth.
• Support market research and analyze industry trends and competitive landscape to identify customer needs, product/service gaps and market opportunities for strategic business development.
• Act as subject matter expert to support Product Management and Marketing teams in their efforts to drive successful new service or product launches and market adoption.
• Support voice of customer integration into company ISP services offerings and performance metrics to help ensure service and support provided is maintained as best in class.
• Provide factual industry expertise presentations to strategically aligned end users and industry audiences to enhance market awareness on standards, best practices and future trends.
• Monitor industry service(s) market pricing and margin position, and related customer satisfaction performance to maintain strategic market positioning to maximize offering value.
• Provide strategic end user training on industry standards and best practices for optimal performance and protection through ISP integration.
• Represent the company at industry summits, conferences, and trade shows to promote services and gather market intelligence.
• Network within appropriate industry associations and sit on applicable standards committees to support the best interests of the company.
• Review, prepare, track, and process contracts, agreements, permits, and related documentation with state and local agencies.
• Monitor changing regulations, licensing requirements, and compliance standards to ensure all contracts and filings remain current and accurate.
• Serve as the primary point of contact for agency communications regarding approvals, renewals, updates, and compliance matters.
• Maintain organized records of contracts, deadlines, renewals, and agency correspondence.
• Identify process improvements to streamline contract management and agency processing procedures.
• Ensure all…