Senior Risk Consultant
Listed on 2026-07-01
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Business
Client Relationship Manager
Senior Risk Consultant
HUB International's Risk Services Division (RSD) partners with clients across a broad range of industries to turn risk management from a cost center into a competitive advantage. As a Senior Risk Consultant based in the Los Angeles/Orange County area, you will be the primary strategic advisor to a diverse book of clients — diagnosing complex exposures, engineering customized solutions, and delivering measurable results that protect their people, property, and bottom line.
This role is built for a consultant who is ready to operate with a high degree of autonomy. You'll own your client relationships and service commitments end-to-end, collaborate across HUB's national Risk Services platform, and contribute directly to new business and practice development. If you thrive at the intersection of technical expertise, client relationships, and business development — and you're energized by working across industries — this is your next move.
PrimaryResponsibilities
Client Service and Risk Consulting
- Develop and implement strategic, customized risk control service plans for all actively serviced accounts — maintaining documented plans that reflect client goals, industry best practices, and HUB RSD quality standards.
- Lead comprehensive risk assessments and audits across manufacturing, construction, distribution, transportation and other industrial sectors — identifying exposures and delivering prioritized, client-ready mitigation strategies.
- Serve as a trusted advisor to senior client stakeholders, translating complex risk findings into clear business language and actionable recommendations.
- Leverage HUB's full RSD capabilities — including national specialist and outer-regional resources — to enhance client service and deliver solutions beyond local capacity alone.
- Oversee insurance carrier loss control activities on behalf of clients, ensuring carrier recommendations align with client interests and service plan goals.
- Utilize approved technology platforms and tools effectively; consistently look for ways to improve personal efficiency and the quality of client deliverables.
- Conduct management and employee training sessions on risk and safety topics for clients as needed.
Client Retention & Relationship Management
- Own client retention for your assigned book — delivering consistently responsive, zero-complaint service and proactively identifying at-risk accounts before they become problems.
- Build and maintain strong working relationships with assigned HUB producers and account managers; maintain clear, proactive communication on service plans, project timelines, and deliverable status.
- Conduct loss analysis and trending to identify client focus areas and demonstrate measurable progress against service plan goals.
- Produce high-quality written reports, service plans, and client deliverables consistently — meeting HUB RSD standards on first submission.
New Business & Practice Development
- Partner with HUB producers and account teams to support new business development — participating in request for proposals, prospect presentations, and site visits; articulate the tangible value of risk consulting services to prospective clients.
- Actively contribute to HUB RSD practice development — producing reusable work product, tools, and solutions; complete assigned practice tasks on schedule and to quality standards.
- Represent HUB as a subject matter expert through seminars, webinars, and industry events in southern California and beyond.
- Continuously look for ways to improve your own work and the team's capabilities; propose process improvements and participate in pilot programs as requested.
Team Development
- Build a strong internal network of producer and colleague relationships; support peers and cross-regional colleagues through HUB's boundaryless structure — sharing expertise and stepping in on outer-regional needs as requested.
- Contribute to divisional best practices, service standards, and knowledge-sharing initiatives.
Carrier & Vendor Management
- Build and maintain productive relationships with insurance carrier risk engineering teams and third-party vendors to enhance service capabilities and client…
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