Client Service Associate

Job Description

Park 6 Logistic is seeking a Client Service Associate to join our Riverside team. This role is ideal for a detail-oriented and client-focused professional who excels in communication and coordination. The Client Service Associate will serve as a primary point of contact for clients, ensuring a seamless service experience while supporting internal logistics operations.

• Serve as the main liaison between clients and internal departments
• Manage client inquiries, requests, and service updates in a timely manner
• Coordinate with operations and logistics teams to ensure accurate order processing and delivery schedules
• Maintain detailed client records and documentation
• Monitor service performance and proactively resolve concerns
• Support account management initiatives and contribute to client retention strategies
• Prepare reports and summaries related to client accounts and service metrics

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• High attention to detail and accuracy
• Professional demeanor with a client-first mindset
• Ability to work independently and collaboratively in a team environment
• Proficiency in Microsoft Office and basic data management systems
• Strong problem-solving and critical-thinking skills

• Competitive salary ($45,000 – $49,000 annually)
• Full-time, stable employment opportunity
• Professional growth and advancement opportunities
• Skill development and ongoing training
• Supportive and team-oriented work environment
• Exposure to dynamic logistics and client service operations