Program Representative

Job Posting:
Employment Program Representative

Employment Development Department

JC-471673 - Employment Program Representative

Final Filing Date: 4/1/2025

Application Methods: Electronic (Using your Cal Career Account), By Mail, Drop-off

Are you eager to make a positive impact and help your fellow Californians? If you're passionate about being the change and ready to contribute, this opportunity allows you to work with the public, assess customer needs, organize events, apply marketing skills, and collaborate with a team to find solutions in a challenging yet rewarding environment. This could be the perfect job for you!

Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) assists customers through the delivery method of self-service, facilitated self-help, and staff-assisted services. Promotes the programs and services offered by the Employment Development Department-Workforce Services (WS) Branch to job seekers, employers, workforce partners, and other community stakeholders. Provides employment services to job seekers and recruitment assistance to employers following prescribed WS policies and procedures.

Prepares and makes formal presentations regarding EDD-Workforce Services, benefits and features of CalJOBS, and engages audiences to utilize the America's Job Centers of California as a one-stop for employment and training services. Follow guidance under the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Act funded activities.

This position may require travel or be assigned to another office within the Cluster, to include Hemet and Indio.

Per the Governor's Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).

The position is located in Riverside, CA. ARU 161

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Occasional and overnight travel will be required. Office environment, reception area, and may be sitting for long periods. This position is in office.

You will find the Minimum Requirements in the Class Specification.

• EMPLOYMENT PROGRAM REPRESENTATIVE

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.

Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Please only submit ONE application. Electronic applications submitted through your Cal Career Account are highly recommended and will be received/processed faster than other methods of filing.

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Employment Program Representative Bulletin

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have…