Dispatcher, Customer Service/HelpDesk
Job in
Riverside, Riverside County, California, 92504, USA
Listed on 2026-06-28
Listing for:
TradeJobsWorkforce
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Emergency Crisis Mgmt/ Disaster Relief, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Receive and answer emergency and non-emergency calls
- Record all the calls
- Proactively address problems and suggest solutions
- Receive and dispatch orders
- Assess situation and prioritize calls
- Oversee the route of field units and track delivery status of products
- Coordinate schedule in the most effective manner
- Inform field units about orders and traffic
- Track and update call logs and data in software programs
- Provide reports to upper management
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