Mandarin-Speaking Customer Success Specialist
Job in
Riverside, Riverside County, California, 92501, USA
Listed on 2026-07-21
Listing for:
Think-Academy-U
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Think Academy US is seeking a Mandarin-speaking Customer Success Specialist to support families across our K-12 programs. You will be the primary contact for parents and students, handling inquiries via chat, email, WeChat and phone, and guiding learning journeys with empathy.
This role requires fast learning, strong ownership, and the ability to resolve urgent issues while maintaining professional service. Fluency in Mandarin is required;
English communication is essential.
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