Bilingual Customer Care Specialist II — Spanish/English Support
Job in
Riverside, Riverside County, California, 92504, USA
Listed on 2026-08-08
Listing for:
Cox
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Cox is seeking a Customer Care Specialist II to assist customers across phone, email, chat, and ticketing systems. You will deliver Tier 1 support, document inquiries, and coordinate with teams to resolve issues while maintaining high satisfaction.
The role requires strong communication, problem solving, and the ability to work in a metric-driven contact center, with bilingual English-Spanish capability. Riverside, CA and other locations are within driving distance.
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