California Lifeline Agent
Listed on 2026-08-22
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
About Bellko LLC:
Our company works with a government funded outreach program also known as the California Lifeline to distribute telecommunication devices to targeted markets. Together we identify communities and individuals who can gain immense benefits by staying connected through wireless devices. Technology plays a crucial role in today's world and Bellko LLC is working towards a better future by helping the disadvantaged stay connected with the world.
Employment Type:
Full-Time or Part Time
Hours:
Monday - Friday 8am-5pm
Pay: $14/hr plus bonuses (1099 - independent contractor) Weekly Pay
Location:
This is an outdoor position in which you will be under a kiosk at one of our partnership locations. We have locations in Redlands, Riverside, Corona, Moreno Valley, Perris, Hemet and San Jacinto. Must be able to reliably commute to Riverside for office meetings, paycheck pick-up, and product pick-up.
Our company has an immediate opening for a Bilingual or Non-bilingual Customer Care Rep for our client located in Riverside.
Responsibilities:
- The Customer Service Rep will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
- Problem Resolution: A big part of maintaining the relationships with existing customers includes problem solving by the Customer Service Rep.
- Responsiveness:
The Customer Service Rep will provide responsive, timely telephone, chat support. The Customer Service Rep shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).
- High School Diploma or GED preferred.
- Multi-task and prioritize required. Ability to handle multiple customers/tasks at a time.
- Excellent face to face communications skills.
- Basic computer knowledge.
- Able to pass a background check.
All your information will be kept confidential according to EEO guidelines.
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