Student Success Coordinator; Umoja - Moreno Valley College - Extended

Job Title

Student Success Coordinator (Umoja) – Moreno Valley College – Extended

Assists in the development, coordination, and implementation of services to provide program‑specific assistance to individuals from disadvantaged backgrounds, including career/vocational and academic assistance; advises participants on career options, financial aid, scholarships, associate degrees, and transfer requirements; develops and implements recruitment and retention strategies; and performs case management of select student populations and makes referrals to improve student success.

• Provide specialized support to student success programs.
• Assist students in navigating enrollment, educational pathways, and course selection.
• Work with culturally diverse student populations.
• Manage caseload and confidential student files.
• Establish long‑term mentoring relationships to improve academic performance.
• Develop measurable goals and objectives, set priorities, and evaluate student progress.
• Serve as a mentor and advocate for at‑risk youths.
• Host and conduct workshops to facilitate student success.
• Follow through with students to ensure they meet class guidelines and maintain deadlines.
• Prepare educational materials such as flyers, newsletters, and related documents.
• Establish and maintain filing, recordkeeping, and tracking systems.
• Independently organize work, set priorities, meet critical deadlines, and follow up on assignments.
• Use computer systems, software applications, and business equipment effectively.
• Communicate effectively in the course of performing work tasks.
• Establish, maintain, and foster effective working relationships.
• Provide high‑level customer service to the public, vendors, contractors, and district personnel.
• Coordinate and implement field trips, conferences, and other events.
• Collaborate with academic services and support programs.
• Serve as an educational advocate and mentor, assisting in enrollment and course registration.
• Maintain organized files and strict confidentiality of student information.
• Develop and deliver workshops on topics such as time management, study strategies, goal setting, and career planning.
• Consult with community services and local school districts to explain program requirements.
• Plan, direct, and review the work of assigned staff and ensure staff training.

• Education:
  
  Associate's degree in psychology, social work, sociology, or related field, plus four years of experience in higher education providing educational services to students; or equivalent combination of education, training, and experience.
• Experience and Knowledge:
  • Program offerings related to student attraction and retention.
  • Community resources for students and families.
  • Case management principles.
  • Community college matriculation process and services.
  • Program eligibility rules and regulations.
  • Financial aid resources available to students.
  • Educational challenges faced by at‑risk, first‑generation, or low‑income college students.
  • Student success and retention strategies.
  • Principles of non‑cognitive assessment tools.
  • Effective event and activity planning.
  • Mentorship principles.
  • Methods of preparing materials and delivering workshops.
  • Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures.
  • Research practices.
  • Mathematical skills.
  • General business office administrative procedures.
  • Record‑keeping principles and practices.
• Abilities:
  • Provide specialized support to student success programs.
  • Interpret and apply mandatory district policies in assigned programs.
  • Assist students through enrollment and course selection processes.
  • Work with culturally diverse populations.
  • Manage caseload and confidential files.
  • Establish mentoring relationships.
  • Develop measurable goals, set priorities, and evaluate progress.
  • Serve as a mentor to assigned students.
  • Host and conduct workshops.
  • Advocate for at‑risk youths.
  • Ensure students meet class guidelines and deadlines.
  • Prepare educational materials.
  • Maintain filing, recordkeeping, and tracking systems.
  • Use computer systems and business equipment effectively.
  • Communicate effectively.
  • Build effective working relationships.
  • Provide…