Accessibility Coordinator

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it’s no wonder we are certified as a Venue Nation is seeking an Accessibility Coordinator for Morton Amphitheater. The Accessibility Coordinator plays a crucial role in ensuring that the venue is inclusive and accessible to all guests by maintaining Live Nation service standards. The Accessibility Coordinator will report to the General Manager, and work alongside the Operations Manager, Director of Accessibility, and venue leaders to ensure the needs of guests are met to create an enjoyable, accessible experience for all.

Partner with the National Accessibility and Inclusivity team to implement, locally own, and maintain all accessibility touchpoints.
** RESPONSIBILITIES:
** In collaboration with your General Manager, meet with all department heads (e.g. box office, security, guest service, and Venue Experience Manager) to design a service framework and plan for pre-show and day-of-show standards and processes, considering ADA (Americans with Disabilities Act) and other relevant accessibility guidelines.

Work in coordination with venue leadership to discuss budget, needs, and ongoing support. Identify and seek opportunities to integrate accessibility considerations and remove event day hassles for both fans and employees.

Regularly survey that all areas of the venue, including, circulation spaces, seating, restrooms, entrances, and exits, are accessible to individuals with disabilities and follow the standards set forth by the National Accessibility and Inclusivity team.

Help facilitate, in collaboration with other Venue leaders, large-scale on-site venue staff training, leading sections for Venue crew members designed by the National Accessibility and Inclusivity team.

Stay informed about relevant accessibility laws, regulations, and standards in your state to ensure the venue's compliance with ADA and other applicable guidelines.
** Day of Show Accessibility Planning:
** Main point of contact for all incoming fan and venue employee accessibility-related requests and communication, to ensure the needs and communicate with guests and crew members about available accessibility services, facilities, and policies.

Frequent meetings with the core Venue team, attend calls with other Accessibility Coordinators around the country, as well as have frequent one-on-ones with National Accessibility and Inclusivity leaders.

Work in coordination with venue management and the National Accessibility and Inclusivity team to address and solve any accessibility barriers.

Understanding of ADA requirements and other accessibility standards. Experience working with or familiarity with various disabilities and the specific needs associated with them.

Excellent communication skills, both written and verbal. Ability to communicate effectively with individuals with diverse needs.

Strong problem-solving skills to address accessibility challenges and find effective solutions.
* Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.

And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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