Crew Member, Entertainment & Gaming

Responsibilities

• Greets guests promptly upon sight
• Directs guests to Arcade areas upon request
• Operates VR Equipment and Arcade and educates guests on VR usage
• Interacts with customers, take orders and serve snacks and drinks
• Maintains a clean and sanitary VR area that meets Department of Health standards
• Maintains a clean and sanitary arcade premises to Department of Health Standards
• Complies with all food and beverage regulations
• Informs guests of any and all drink, arcade, VR, or merchandise sale specials
• Performs other duties as assigned

• Patient attitude
• Basic Computer Skills (MS Word, Excel, Email, etc.)
• Customer Service Oriented Attitude
• Experience with interacting with Children
• Ability to educate guests in new technologies
• Maintain a happy, friendly, and courteous attitude at all times for guest interactions
• Ability to speak to both small and large groups for guest education with VR
• Ability to upsell guests on a regular basis of guest interaction
• Passion for Arcades, Comics, Retro Movies, and/or any related Nerd Culture subjects
• Cash handling experience
• Minimum 1 Year experience in Customer Service, Retail, or Restaurant/Bar