Telephone Report Unit Officer I​/II

The Riverside County Sheriff's Office is seeking applicants for the Telephone Report Unit Officer I or II positions to support the office located in Riverside.

• Receives calls on CAD (Computer Aided Dispatch) system for incidents such as stolen property, runaways, missing persons, stolen vehicles, burglaries, thefts, and other similar situations.
• Ensures calls are within the parameters of TRU and within the jurisdiction of the County of Riverside, or forwards calls to the correct agency.
• Presents questions to gather necessary facts to be reported and/or disseminated based on the Penal, Vehicle, Welfare & Institutions, and Civil Codes.
• Creates computer entries into appropriate systems such as the California Criminal Justice Information System (CJIS), California Law Enforcement Telecommunications System (CLETS), and National Crime Information Center (NCIC) concerning adult and juvenile missing persons, stolen and lost property, stolen and towed vehicles, and similar crimes.
• Researches required information and writes reports detailing information factually, accurately and completely.
• Processes unit reports for statistics, crime analysis and documentation.
• Enters contact information from deputies into the Supervised Release Files for tracing drug and sex registrants.
• May appear in court to testify on accuracy of the documented reports.

• Community structure and the relationship of law enforcement service to the community at large.
• Correct written and verbal usage of the English language.

• Maintain an accurate log of daily activities.
• Read and use maps, phone books, and dictionaries.
• Deal effectively with irate and agitated callers.

• Six months of experience as a Telephone Report Unit Trainee with the County of Riverside, or six months of experience as an emergency dispatcher in a law enforcement agency.

Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for a Telephone Report Unit Officer I/II position.