Community Service Officer

The City of Riverside Police Department is looking for Community Services Officer(s) to join our team!

The Department is looking to fill the current vacancy in the patrol division and will create an eligibility to fill future vacancies in other divisions.

The Community Service Officers perform and provide specialized para-professional and technical civilian police support duties in various divisions of the Police Department. Provides support and serves as liaison between the Police Department and residents, visitors, and business operators in Riverside.

This is a journey level classification within the Police Department. Incumbents are expected to have a working knowledge of laws, codes, regulations, Department policies and procedures, and modern office procedures. Incumbents function with a high degree of independent judgment and assist in the training of other civilian personnel as needed. Assigned to the various divisions in the Police Department and may work a varied work shift, including nights, weekends and holidays.

The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification for the Riverside Police Department.

Duties may include, but are not limited to, the following:

• Process and prioritize arrest reports for assignment and assist in the completion of arrest packages; follow up on cases that have been returned by the District Attorney’s office for more information.
• Assist records personnel as needed with the processing of permits & licenses; manage security alarm system including permitting, payments, and inquiries.
• Assist in fingerprinting, photographing and interviewing drug, sex, and arson registrants and suspects; create and maintain files for all registrants and handle updates and changes.
• Provide information to the public and other agencies in accordance with applicable laws and departmental policy; access, retrieve, update, purge, and research various county, state, interstate, and national law enforcement records and databases to find information.
• Patrol an assigned area of the City; train and direct Police Cadets, Crossing Guards, and Volunteers and participate in activities as needed.
• Issue citations or warnings for violations of California Vehicle Code provisions and parking control ordinances; impound illegally parked or abandoned vehicles; inspect vehicles and sign-off on citations.
• Respond to calls involving minor traffic matters; perform limited crime or accident scene investigations; collect evidence and impound vehicles at traffic accident scenes and gather traffic statistics.
• Respond to and assist with crime scenes; take photographs, lift latent fingerprints, and collect and process evidence; assist in criminal case investigation by conducting follow-up phone calls, data base searches, and interviews.
• Collect and manage missing person, juvenile, runaway, and other police reports.
• Conduct home, business, and industry security inspections of property, identifying security problems or conditions that may attract criminal activity.
• Conduct public presentations, including showing videos, power point presentations, and preparing displays and other audio-visual materials for a wide variety of police programs and services; coordinate and participate in police awareness programs for schools, public events, and other special services within the City.
• Organize neighborhood watch groups and maintain databases; recruit, oversee, and train volunteers to support crime prevention efforts.
• Gather and report information from victims of crimes for analysis of circumstances and trends; receive citizen inquiries and requests for law enforcement service at a public counter, over the telephone, and in the field; take preliminary and routine reports.
• Compile information, gather evidence, and testify in court as required.
• Perform various administrative and office tasks for Police department; administers background checks, manages files, promotes services, and assists sworn officers; updates and manages website for department and its services; perform grant related work and place orders.
• Perform other related duties as assigned.

High school graduation or satisfactory equivalent (GED).

At least one year of responsible public contact experience in the area of enforcement of public laws, ordinance, rules or guidelines in a law enforcement environment, code enforcement, patrolling community parks,…