Surgery Scheduler Per Diem

PURPOSE AND SCOPE

As the Patient Services Coordinator this position coordinates scheduling pre‑procedure communication, medical record documents EMR demographic data entry requirements for payers and Revenue Cycle, greets patients and answers multi‑line telephone and fax.

• Schedule and input all appointments in the scheduling module in a timely and efficient manner. Assure all pre‑procedure/preoperative activities are scheduled or completed. Manage patient cancellations and center cancellations (e.g., equipment issues) and additions to the schedule in accordance with center scheduling parameters. Print patient schedule and pull patient charts daily.
• Facilitate the admission process by professionally greeting all patients and visitors and obtaining patient identification and insurance information to initiate admissions.
• Assemble files and maintain patient medical records and financial records in a confidential and secure manner.
• Complete front‑end billing process ensuring all information is entered into the computer registration module.
• Perform insurance verification process and complete all required processes for prior authorizations or other actions required by payor.
• Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and complete within 24 hours of the visit, including physician reports to referral sources.
• Communicate all changes about procedure and insurance identified during patient visits to appropriate internal parties and directly to the patient record.
• Perform daily encounter checks to assure reporting accuracy.
• Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
• Ensure documentation of logs of medical record release.
• Provide information to parties involved in research or study projects related to patient care and utilization of services in accordance with policy.
• Oversee materials going in and out of the office, including inventory shipments and deliveries.
• Other duties as assigned.

• The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Employees may be exposed to infectious and contagious diseases/materials.
• Day‑to‑day work includes desk and computer work and interaction with patients, facility staff, and physicians.

• None

• High School Diploma or an equivalent combination of education and experience. Associate Degree or higher preferred.

• 1–2 years of related experience, preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office.
• Excellent communication skills – verbal and written.
• Ability to handle multiple tasks simultaneously.
• Ability to adapt to supporting software applications.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Hourly Rate: $23.00 – $29.00

Non‑Bonus Eligible Positions:
Benefit Overview – This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, and parental leave.

Bonus‑Eligible Positions:
Benefit Overview – This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, and potential for performance‑based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug‑free workplace in accordance with applicable federal and state laws.