Admission Coordinator

Customer service is the name of the game and as an Admissions Coordinator you will play a pivotal role in the day to day office operations.

You will triage the incoming calls from patients and families, initiate the referral process, verify insurance, keep the Executive Director informed on the day to day activities, and so much more.

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit  or follow us on Linked In.Our

Culture Our culture is cultivated using the following values:

Integrity:
We are honest and professional.

Trust:
We count on each other.

Excellence:
We strive to always do our best and look for ways to improve and excel.

Accountability:
We accept responsibility for our actions, attitudes, and mistakes.

Mutual Respect:
We treat others the way we want to be treated.

On an Average Day You Will:(includes, but not limited to)
Promote an environment which facilitates quality care, customer service and a spirit of cooperation among home care team members

Act as a liaison between private, HMO or federally funded insurance companies and the agency

Triage incoming calls related to patients, families, physicians and staff

Initiate referral process as outlined in department specific procedure

Act as a liaison for hospital case managers providing resource information options to help coordinate services as needed

Accept information for patient referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals

Verify MD licensure

Keep ED informed of day-to-day activities, insurance case issues and patient care concerns

Work with ED to keep agency in compliance with all regulatory, licensing and accreditation requirements

Actively participate in performance improvement activities as directed by EDCollect data from clinical records and field staff, for insurance verification to staff treatment plans and services needed by patients

Keep ED informed of day-to-day activities, personal accomplishments, staff concerns and problems

Assist with new hire orientation

Co-facilitate IDT with ED as needed to ensure flow of process and documentation

Monitor census and track homecare admissions, discharges, certification and re- certification dates on all patients and provide this information for IDT to staff providing services to patients

Coordinate OASIS transmission to the state meeting regulatory guidelines

Participate in and assists with community activities, i.e. health fairs, conventions, community education programs, etc. as assigned by the Executive Director All other duties as assigned

Requirements:

Must have one (1) year hospice experience

Must have two (2) years of admissions experience

Must be 18 years oldPR certification preferred

We Got the Perks:

Tuition Reimbursement PTO and Paid Holidays Medical, Dental, Vision, Life Insurance, and moreHSA & 401(k) available

Mileage Reimbursement for applicable positions

Advanced training programs

Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.