Banquet Manager

Raincross Hospitality Management Corporation | Riverside Convention Center

Riverside, CA | $72,500–$75,500 per year

We’re seeking a hand-on Banquet Manager who sets clear expectations, keeps the team on task and ensures events run smoothly.

Reporting to the Director of Banquets, you’ll lead employees through setup, service and breakdown. Success means being present on the floor, following through on assignments and holding employees accountable while maintaining a positive, respectful work environment.

• Direct banquet staff, assign responsibilities and ensure work is completed correctly and on time.
• Keep employees focused and productive, addressing missed assignments and service concerns promptly.
• Train, coach and hold employees accountable for performance, teamwork and service standards.
• Oversee event setup, food and beverage service and breakdown.
• Review Banquet Event Orders (BEOs), attend planning meetings and lead pre-event staff meetings.
• Coordinate event details and timing with Convention Services, the Executive Chef and other departments.
• Assist with hiring, performance evaluations and corrective action.
• Review and approve employee timecards.
• Oversee bar service, beverage controls and banquet supply inventory.
• Resolve guest concerns and maintain food safety, sanitation and workplace safety standards.

• At least three years of progressive banquet operations or related experience.
• Previous supervisory experience with a demonstrated ability to direct staff and manage performance.
• Strong knowledge of banquet operations, food and beverage service and bar service.
• Clear communication, strong organizational skills and the ability to make decisions under pressure.
• High school diploma or equivalent and proficiency with Windows-based computer systems.
• Ability to communicate effectively in English;
  Spanish is a plus.
• Ability to meet applicable food handler and alcohol service certification requirements.

Work involves walking, reaching, bending and occasionally lifting or moving up to 50 pounds in a busy event environment with varying noise levels and temperatures. Reasonable accommodations are available to perform essential job functions.