Director of People of Operations; Hybrid - Riverside, CA

Job Description

Heritage Health Network (HHN) is seeking an experienced and detail‑oriented HR Manager to oversee human resources operations, compliance, recruitment, and employee relations. This role plays a critical part in ensuring HR policies align with legal requirements, supporting workforce management, and fostering a positive employee experience.

This position follows a hybrid work model, balancing remote, in‑office, and field responsibilities as needed to support company operations and employee engagement.

• HR Compliance & Regulatory Oversight
  • Turnover & Attendance Reporting:
    Track employee turnover and attendance rates, providing key workforce insights to leadership.
  • Employee Handbook Audits:
    Conduct annual reviews and updates to ensure compliance with company policies and employment regulations.
  • Background Checks:
    Manage OIG/SAM background check processes, assess scope requirements, and engage vendors as needed.
  • State & Federal Compliance:
    Ensure adherence to California labor laws, EDD reporting, and other regulatory requirements.
  • Mandatory Training Compliance:
    Track required training completion, such as sexual harassment prevention, and coordinate follow‑ups.
• Recruitment & Talent Acquisition
  • Full‑Cycle Recruitment:
    Lead job postings, candidate screening, interviews, and hiring processes to attract top talent.
  • Job Title & Role Structuring:
    Develop and refine job descriptions, assess exemption status, and align roles with compensation policies.
  • Talent Pipeline Development:
    Proactively source and build a pipeline of qualified candidates for key positions.
  • Candidate Experience & Selection:
    Conduct structured interviews, ensure hiring decisions align with company goals, and comply with EEOC and labor laws.
  • Onboarding & Retention:
    Oversee onboarding, 30‑day check‑ins, and employee engagement efforts to improve retention.
• Employee Relations & Performance Management
  • Performance Review Process:
    Implement structured performance evaluations, track progress, and provide feedback for continuous improvement.
  • Employee Relations & Documentation:
    Handle performance discussions, corrective actions, and terminations with proper documentation.
  • Offboarding & Compliance:
    Develop termination procedures, ensuring compliance with final pay, benefits, and legal requirements.
  • Medical Leave & Accommodations:
    Manage leave of absence requests, track return‑to‑work status, and ensure compliance with leave policies.
• HR Operations & Workforce Management
  • Payroll & Benefits Administration:
    Work with payroll vendors (e.g., ADP) to resolve payroll issues, benefits enrollments, and deductions.
  • Timekeeping & Attendance Adjustments:
    Manage timecard corrections, overtime approvals, missed punch follow‑ups, and PTO tracking.
  • Incentive & Compensation Programs:
    Design and oversee performance‑based incentive programs in compliance with California labor laws.
  • Employee Engagement & Retention:
    Develop strategies to foster a positive work culture and reduce turnover.

• Education:
  
  Bachelor’s degree in Human Resources, Business Administration, or a related field required. HR certification (PHR, SHRM‑CP) preferred.
• Experience:
  
  5+ years of HR operations, compliance, recruitment, and employee relations experience, preferably in healthcare or a regulated industry.
• Regulatory Knowledge:
  Strong understanding of California labor laws, employee classification, and HR best practices.
• Recruitment Expertise:
  Proven experience in full‑cycle recruitment, workforce planning, and talent acquisition strategies.
• Communication & Interpersonal
  
  Skills:
  
  Excellent written and verbal communication skills to engage with employees, vendors, and leadership.
• Technical Proficiency:
  Experience with HRIS, applicant tracking systems (ATS), and payroll platforms (e.g., ADP).

• Health Insurance:
  Medical, dental, and vision coverage effective the first of the month following or coinciding with your start date.
• Paid Time Off:
  Generous sick leave, vacation time, and paid holidays.
• Competitive Compensation:
  Salary with performance‑based incentives and annual merit increases.

Join Heritage Health Network and help build a strong, compliant, and high‑performing workforce while supporting the well‑being of employees and the communities we serve.