Compliance Analyst, IT​/Tech

Overview

As a Compliance Analyst you will strengthen Riverside’s enterprise governance and compliance foundation by building structure, increasing accountability, and ensuring our teams operate with clarity and confidence as we work to grow the potential in every student
. You will support policy management, internal audits, vendor oversight, and regulatory and contractual compliance, helping Riverside maintain the trust of educators, students, and partners through consistent, high-quality operational practices. In this role, you will collaborate with Legal, Technology, HR, Finance, Operations, and Product, contributing to a culture of operational excellence that supports our mission-driven work.

Policies and Procedures

• Maintain, update, and monitor company-wide policies, standards, and procedures.
• Coordinate periodic reviews, version control, approvals, and distribution of updates.
• Partner with internal teams to ensure policies accurately reflect operational processes.

Internal Audit and Monitoring

• Conduct internal audits and control assessments related to policies, privacy requirements, and operational standards.
• Track remediation steps, follow-up actions, and deadlines.
• Prepare reports for leadership outlining audit results, trends, and areas of improvement.
• Coordinate enterprise SOC 2 Type II audits.

Vendor Management and Third-Party Risk

• Maintain and improve the vendor management program, including due diligence and risk assessments.
• Review vendor contracts for compliance requirements and coordinate with Legal, Security, and Procurement.
• Manage documentation, questionnaires, and evidence collection for vendor oversight.

Compliance Program Support

• Support privacy, information security, and regulatory compliance initiatives (FERPA, COPPA, state privacy laws).
• Assist with compliance training and awareness programs.
• Maintain compliance documentation, logs, and reporting tools.
• Participate in cross-functional governance, risk, and compliance projects.

• Bachelor’s degree in Business, Compliance, Legal Studies, Information Security, or related field.
• 2–4 years of experience in compliance, internal audit, vendor management, or risk management.
• Strong analytical and organizational skills with high attention to detail.
• Ability to interpret and apply policies, controls, and compliance requirements.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and collaborate effectively.

• Experience in technology, SaaS, or education technology environments.
• Familiarity with privacy and data protection frameworks (FERPA, COPPA, GDPR, NIST, SOC
  2).
• Experience with GRC tools, project management systems, or vendor management platforms.
• Understanding of contract compliance and vendor risk practices.

• Remote
• Travel 1–2 times a year for off-site team meetings or conferences
• May require stationary positions (sitting or standing) for extended periods

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you.

• Medical, Dental, and Vision plans
• Company paid basic life and AD&D insurance
• Company paid long-term disability
• Paid Parental Leave
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• 33 days of company paid time off (PTO,…