IT Business Systems Analyst III

Overview

Riverside County Information Technology (RCIT) is seeking a highly qualified IT Business Systems Analyst III to support the Enterprise Application Bureau located in Riverside, CA. This position serves as the Benefits lead for the People Soft Human Capital Management (HCM) system and supports the County of Riverside’s Enterprise Resource Planning (ERP) system. The incumbent partners closely with central Human Resources to support key Benefits activities, including Open Enrollment, MOU medical benefit changes, medical rate updates, Life Events processing, and retirement processing.

The People Soft HCM system manages core human capital functions, including human resources, benefits, time and labor, and payroll. The Benefits module supports plan configuration, enrollment, compliance, and employee self-service to administer health insurance, retirement plans, and paid leave programs while automating eligibility and premium processing.

• Maintain and support the People Soft HCM Benefits module.
• Document system functionality, business processes, and work requests.
• Facilitate meetings and present project scope and requirements to stakeholders.
• Perform system configuration and technical setup.
• Research and interpret Memorandums of Understanding (MOU), state, and federal mandates.
• Conduct system testing and data validation.
• Develop and execute SQL scripts to support data analysis and system updates.

Incumbents in this role support, troubleshoot, test, configure, and implement enterprise-wide technology applications and solutions designed to meet County business needs. This position directly supports enterprise technology needs and contributes to the continued growth and optimization of County systems.

The IT Business Systems Analyst III may also participate in researching and evaluating emerging technologies to enhance system performance and improve the customer experience. Responsibilities include conducting process and system analysis, refining and documenting business requirements, and supporting the development, implementation, and ongoing production support of integrated systems.

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field. Additional qualifying IT job-related experience may substitute for the required education (30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work. (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement). At least one year of the required experience must have included providing technical or systems support for a Human Resources department, employee benefits administration, or Human Capital Management (HCM) system.

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related

Skills:

Systems analysis theory, processes and techniques; project specification development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics;…