IT Manager lll

The Riverside County Information Technology has an exciting opportunity for an IT Manager III. The IT Manager III will report directly to the Assistant Chief Information Officer (CIO) for the Technology Services Bureau (TSB), a division comprising over 150 dedicated staff members. This role will be responsible for the leadership and strategic development of several key teams that provide essential technological support across Riverside County.

The teams include the Microsoft 365, Identity, Infrastructure, Departmental Support, and Client Management. The IT Manager III’s oversight will be determined based on the department’s evolving needs and the incumbent’s unique expertise and strengths. Initially, this role will supervise 2 to 3 Supervising Systems Administrators and their respective teams. Over time, this scope of responsibility may adjust to align with the changing requirements of the department.

The Riverside County Information Technology (RCIT) department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County’s enterprise and mission‑critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best‑of‑breed solutions with a focus on problem‑solving to deliver quality products and services to our customers.

• Assign work and monitor performance; take action in the full range of formal personnel activities including mentoring, counseling, and administering performance evaluations. Continuously work towards improving the performance of the team.
• Oversee, provide consultation and lead in the development of technology solutions to achieve business goals in a variety of operational areas.
• Create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Ensure customer satisfaction and work group productivity as well as a constructive operational environment and positive organizational behavior.
• Develop strategic plans and implement operational plans to provide information technology infrastructure to support the County and department’s business goals.
• Prepare, negotiate and present budget and other funding proposals; monitor expenditures; and operate within budget allocation.
• Negotiate, prepare, review and enforce contracts and service level agreements.
• Provide technical direction for the development, design, and systems integration for Enterprise and Departmental Systems.
• Develop strategic plans and implement operational plans for oversight of IT Administration and information technology infrastructure to support the County and department’s business goals.
• Organize and direct relevant activities in support of smooth operations; analyze and prepare a variety of complex reports and correspondences.
• Develop and implement work plans to accomplish work group objectives; assign work and monitor performance; take action in the full range of formal personnel activities including hiring, training, and evaluating performance of staff.
• Oversee and provide consultation in the development of operations and technology solutions to achieve business goals in a variety of areas.
• Serve as a liaison; create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Manage a portfolio of projects to be accomplished in the short‑ and long‑term.

Graduation from an accredited college or university with a bachelor's degree, preferably with major coursework in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field to the assignment. (Additional qualifying experience in systems analysis, application programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of…