Director of Business Job Riverside area,California USA,IT/Tech

Position: Director of Business Applications

Role Summary

Director of Business Applications – responsible for planning, organizing, managing, and supporting the areas of business applications and Enterprise Resource Planning (ERP). Maintains the primary student system (Jenzabar CX/Ellucian Banner) and ensures interoperability with other systems to provide seamless access to information and resources.

Essential Duties and Responsibilities

Work with the Associate Vice President of Technology to develop strategic direction and vision for enterprise business software.

Manage the application lifecycle of ERP / SIS and other related applications such as business analytics and reporting. Assist in evaluating, deploying and managing current and future business software.

Oversee software development and integration projects related to supporting the business mission.

Be responsible for maintenance, management, security, and administration of student and business systems, which includes Jenzabar CX/Ellucian Banner, Cognos, JICS, Star Rez, Canvas LMS, AdAstra and other related systems.

Create, maintain and manage project schedules, scope, timelines/milestones, and resources.

Communicate such information to appropriate university stakeholders.

Oversee security and compliance related to PCI and enterprise information security as it relates to business applications.

Attend meetings and represent ITS appropriately with internal and external clients as needed.

Ensure that project deliverables are timely, within budget, seamless, secure, and usable. Organize any training needed for customers.

Maintain fluency and understanding of ERP / SIS products and connected applications including functionality, capability, security, and best practices.

Coordinate with vendors and contractors as needed by project scope.

Interface and communicate with customers as needed and assist in developing a customer‑centric and service‑oriented culture.

Participate in planning activities with other areas of ITS.

Maintain thorough documentation of systems for all applications and processes.

Stay current with the latest technologies and trends to improve access to information and services.

Supervisory Responsibilities

Directly supervise employees and student workers. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.

Other Knowledge, Skills, and Abilities

Demonstrated ability and willingness to live and uphold the University’s Christ‑centered mission and values.
Experience in managing enterprise business application projects; understanding of IP networks and enterprise applications; knowledge of information security practices and accessibility compliance.
Ability to work with customers to define project scope and schedules; broadly look at impact and project possible scenarios; simultaneously coordinate and complete multiple projects; maintain a long‑term, big‑picture view and foresee obstacles, risks, and opportunities.
Ability to supervise and train employees; work closely with vendors, consultants, and contractors; and work flexible hours.
Strong interpersonal and teamwork skills with the ability to work effectively with diverse faculty, staff, and student body; communicate effectively both orally and in writing and present information to all levels of the organization.
Ability to perform thorough research to propose alternatives and options; investigate and analyze information and draw conclusions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand, walk, sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.

Moderate physical activity. The employee may occasionally lift and/or move up to 15 pounds. Reasonable accommodation may be made to…