Toll Technology Manager

(Full-Time w/ Full Benefits)
Salary Range: $12,703 - $17,149 per month
Final date to receive applications:
July 29th, 2026 at 4 PM

The Riverside County Transportation Commission (RCTC/Commission), established through California State law, oversees funding and coordination of all public transportation services within Riverside County. The Commission’s responsibilities have grown in the over 41 years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding to responsibility for all aspects of region-wide planning for Riverside County’s mobility and operating toll facilities.

Join an amazing team at RCTC and help plan and deliver transportation solutions!

Under general direction, manages all technology activities associated with the Express Lanes. Oversees the planning, design, installation, testing, operation and maintenance of all Express Lane systems. Serves as liaison between Information Technology professionals (private contractors, consultants and internal staff) and end users. Provides difficult and complex professional and technical support related to the operation of toll systems and the integration of business and financial (enterprise) systems.

Ensures toll equipment and systems, network security management and business and financial system integration requirements are documented. Manages toll system, equipment, facility and roadway maintenance contracts and warranties. Monitors and report on all elements of the system performance to support 24x7x365 tolling operations. Prepare an overall asset management plan. Recommends and deploys technology improvements. Provides support to the Deputy Director in areas of expertise;

and performs related work as required.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develop Express Lane technology strategies, processes and policies.
• Manages all technical aspects of the Express Lanes roadside toll collection systems including field equipment hardware and software, signage and communications networks.
• Plans, manages, facilitates and oversees toll equipment operational requirements and enterprise system requirements for services provided by private contractors and consultants or for work performed directly by RCTC employees.
• Participates in the development and implementation of goals, objectives, policies, and priorities in support of the effective and efficient operation of the Commission’s tolling facilities.
• Facilitates and collaborates with private contractors and consultants or internal technology staff on the design, development, testing, release and maintenance of tolling system equipment; recommends and oversees the establishment and maintenance of service levels in keeping with RCTC’s requirements and expectations; recommends and administers standard operating policies and procedures.
• Facilitates and collaborates with private contractors and consultants or internal technology staff on identifying, analyzing and documenting enterprise system integration requirements and resulting software/system solutions in support of the Toll Program and Finance Departments; recommends and administers standard operating policies and procedures.
• Ensures the development, standardization, implementation and maintenance of systems, documents, processes and procedures resulting in critical systems being secure, operational and continuously available 24x7x365 tolling operation.
• Develops, implements, monitors and updates, independently or through private contractors and consultants a Disaster Recovery Plan ensuring the ongoing operations of the tolling facilities.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of tolling equipment and enterprise system integration policies and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships;…