Administrator, IT Support and Operations - Information Technology Services​/Administration and Business Services

Administrator, IT Support & Operations

Under the direct supervision of the Director I, IT Infrastructure & Support, the job of Administrator, IT Support & Operations is done for the purpose of managing the projects, the work, and supervising staff servicing the Riverside County Office of Education's (RCOE) technical support and operations throughout the county where technology services are provided in a variety of environments. The position is responsible for oversight of daily business and technology support operations being provided county-wide to school districts, community colleges, and RCOE programs.

This is designated as a Classified Management position and is part of the Management Leadership Team and is exempt from the Fair Labor Standards Act (FLSA).

REQUIRED EXPERIENCE:

Five years of progressive full-time experience in the field of information technology required. Three years of stated experience must consist of supervising and evaluating the work of a minimum of five people as well as financial or budgetary responsibility. Management experience preferred. REQUIRED

EDUCATION:

Bachelor's degree from an accredited college or university in Computer Science, Information Science, Engineering, or Business Administration. Experience beyond the minimum requirement may be substituted year-for-year for the minimum educational requirement. Master's Degree is preferred. CERTIFICATES/CREDENTIALS/LICENSES:
• Valid California driver's license required
• Any combination of certification from Microsoft,, CompTIA,, (ISC)², PMI, or VMware is strongly desired

REQUIRED DOCUMENTS: A complete application must meet the criteria listed below and must have the following documentation attached to your online EdJoin application prior to the position closing date/time:

• Answers to Supplemental Questions (
  
  Note:
  
  the link for the Supplemental Questionnaire can be located on the job posting under "Links Related To This Job". Must be completed, signed, and dated.)
• Copy of Transcript (Copy of transcript must be attached to your application. The transcript must be from a regionally accredited college/university and must show degree conferred date for Bachelor's degree in Computer Science, Information Science, Engineering, or Business Administration. Experience beyond the minimum requirement may be substituted year-for-year for the minimum educational requirement. Master's Degree is preferred. Must attach transcript – Diploma copies will not be accepted)
• Letter of Introduction (Letter is required to be specific to this position)
• Letter(s) of Recommendation (Two (2) Letters of Recommendation are required and must be signed by the author. The signature block must include the author's name and title/relationship to the applicant. Letters must be dated within the last 2 years prior to the position closing date. Letters without author's signature, name and title/relationship to the applicant and letters without a date or dated more than 2 years prior to the position closing date will not be accepted.
  
  One letter from a supervisor is preferred.)
• Resume (Must be current and consistent with your EdJoin application/Record of Work Experience)

PLEASE BE AWARE OF THE FOLLOWING:
Once this position recruitment closes, your application will be screened for minimum qualifications. Incomplete or inaccurate applications WILL NOT be considered. If you have not attached all required materials to your application, please go to EdJoin.org to update your applicant profile attachment library and then attach documents relevant to this position to your application before the recruitment closing date/time to be considered.

* As of January 1, 2026, in accordance with Education Code section 44939.5 and 44051, jobseekers applying for Classified positions are required by law to provide a complete list of every school district, county office of education, charter school and/or state special school they have previously been employed by, no matter the length of service. This includes any part-time and/or substitution work, in addition to any full-time employment positions.

Jobseekers applying for this…