Parking Control Representative

Position Overview

The City of Riverside is accepting applications for the position of Parking Control Representative to fill multiple vacancies in the Parking Services Division of the Public Works Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Parking Services Division is seeking an energetic individual to independently patrol the city and work in a team environment to provide excellent customer service to all. The ideal candidate will have strong organizational, interpersonal, and communication skills while working outdoors in a fast‑paced environment.

The Parking Services Division is charged with promoting and maximizing parking opportunities that contribute to improving the quality of life in its residential and commercial areas citywide. The Division operates and manages the City’s parking facilities including parking enforcement, citation processing, preferential parking, and installation and management of parking meters and signs.

The Parking Control Representative patrols in a motor vehicle or on foot and enforces the regulations of the California Vehicle Code and Riverside Municipal Code as it relates to parking rules and regulations.

• Patrol and monitor a designated route within an assigned city area; respond to calls for service and vehicle or parking problems; issue citations and warnings for observed California Vehicle Code and Riverside Municipal Code parking related violations.
• Operate and drive a city‑assigned vehicle; ensure issued equipment is in proper order and well maintained; keep self‑inventory of supplies needed in the field such as citation books/rolls, envelopes, and other forms.
• Identify and impound vehicles meeting certain California Vehicle Code requirements as indicated by Department policies and procedures; follow street sweeper and issue citations.
• Check, evaluate, research and review vehicle, parking citation, and registered owner information via computer and radio.
• Receive, listen to, and skillfully handle parking issues and complaints; interact effectively with the public when answering a variety of questions regarding the City as well as educate the public regarding parking laws and citation related matters.
• Conduct minor research to respond to community concerns when necessary; enforce perimeters of all public schools during student arrival and dismissal.
• Keep appropriate records of violation notices issued; void citations when warranted.
• Inspect vehicles and sign‑off on citations.
• Make reports of damaged or inoperative parking meters.
• Prepare to appear and testify in court and at depositions as needed.
• Prepare reports concerning parking related problems; prepare daily reports on activities.
• Perform other duties as assigned.

High School graduation or satisfactory equivalent (GED).

One (1) year of experience in customer service or related field.

Possession of a Class C State of California driver’s license.

Ability to see and hear within normal ranges; grasping and dexterity to operate hand‑held computerized ticketing devices; drive, sit and walk for extended periods of time; walk on slippery/uneven surfaces; crouch, reach, bend, and twist, enter and exit motor vehicle frequently; and ability to work around moving vehicles.

Exposure to vehicular traffic, grease/oil, fumes, dust, and the elements of working outside, such as wind, sun, and other inclement weather.

• Minimum of 1 year experience working in:
  • Driving company vehicles
  • Enforcing rules or regulations

• Completed Employment Application
• Completed Supplemental Questionnaire

To submit a complete application, please follow the instructions in the online application guide. If selected to move forward in the assessment process, you may be required to self‑schedule your appointment. You will be notified via email of your status and provided with self‑scheduling instructions. Please check your email…