General Manager

Miguel’s Jr. stays true to who we are with Our WHY, or our purpose:
We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.

If you are ready to change your life for better come be a part of our team! Here at Miguel’s, you will find more than just a job. We are a family and a team with goals and aspirations!

We offer an excellent compensation and benefits package to include:

• Great Compensation (DOE)
• Paid Time Off (PTO) & Paid Sick Leave (PSL)
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
• One Year Anniversary Day
• Free Employee shift meal

And much more!

The General Manager is the Front and Back of the House leader with full business responsibility for a QSR restaurant. This role represents the brand within the community and is accountable for operational excellence, financial performance, guest satisfaction, and team development. The General Manager builds, leads, and develops a high-performing leadership team including the AGM, Shift Supervisors, and restaurant team members across BOH and FOH.

• Drives daily execution excellence across BOH and FOH operations to consistently deliver quality food, speed, and service.
• Oversees all restaurant operations, ensuring adherence to company systems, procedures, and operational standards.
• Manages financial performance, including sales, labor, food cost, inventory, and controllables, to meet or exceed business scorecard goals.
• Manage third-party delivery services and ensure same quality of food and guest service Identifies operational opportunities and implements action plans to improve performance, efficiency, and profitability.

• Builds a strong leadership pipeline by training, coaching, and developing AGM and Shift Supervisors.
• Ensures all team members receive proper onboarding, role‑specific training, and ongoing skill development.
• Manages all training requirements for team members through Ole Academy and other sources.
• Leads by example through hands‑on coaching, performance feedback, and reinforcement of company vision and values and expectations.
• Regularly discusses performance and supports career development planning for leadership team members.

• Champions exceptional guest service by setting clear expectations and leading guest recovery for restaurant-level concerns.
• Ensures compliance with all food safety, health department, Cal/OSHA, wage and hour, and employment regulations.
• Maintains a safe, secure, and healthy environment by enforcing sanitation standards, and safety procedures.
• Responsible to manage guest sentiments via in‑person feedback and other reviewing sources, i.e. Yelp, Google, Tattle, etc.
• Ensures required certifications (e.g., Food Handler) and operational audits are completed accurately and on time.

• Recruits, interviews, selects, and retains top talent through ongoing sourcing and engagement efforts.
• Creates effective schedules that align staffing levels with business needs while maintaining labor targets.
• Manages attendance, performance accountability, and corrective action in partnership with HR and Area Coach as needed.
• Fosters a positive, respectful, and inclusive work environment that promotes teamwork and retention.

• Maintains a safe, secure, and healthy environment by enforcing sanitation, food safety, and workplace safety standards.
• Ensures compliance with all applicable laws and regulations, including health department, Cal/OSHA, wage and hour, and employment requirements.
• Conducts routine checks of BOH and FOH areas to identify safety, cleanliness, or facility concerns.
• Oversees facility condition, security systems, and the coordination of maintenance needs.

• Communicates daily with the Area Manager regarding performance, priorities, challenges, and action plans.
• Partners with support teams (HR, Training, Operations, Facilities) to ensure alignment and execution of company initiatives.
• Promotes open, clear, and consistent…