Director of Residence

Director of Residence Life

The Director of Residence Life provides strategic leadership and administrative oversight for all aspects of the residential experience for students in University housing. This position is responsible for fostering developmentally focused residential communities that support student success, retention, belonging, and well-being while furthering the Christian mission, culture, and heritage of the University through general leadership of the department, supervision of professional Residence Life staff, and close collaboration with Housing Services.

Essential duties and responsibilities include the following, other duties may be assigned:

• Establish goals and learning outcomes as well as periodic evaluative and assessment processes and strategies for Residence Life that measure and respond to student satisfaction, engagement, and development trends.
• Oversee the recruitment, supervision, training, and evaluation of Residence Directors, Paraprofessional staff, and Student staff.
• Provide leadership development and promote a culture of professional development, accountability, and excellence that exemplifies the Christian culture, values, and heritage of the University.
• Manage the overall experience of students living in University housing including community development, educational and social programming, and student conduct.
• Oversee the design and implementation of residential communities that utilize best practices in student development and research to create engaging, learning community environments that promote belonging for residents.
• Partner with Housing Services in application and occupancy processes, room assignments, and the seamless integration of pertinent practices to support a high quality student experience.
• Ensure the management of residential conduct processes according the standards set by the Student Conduct office in collaboration with the Director of Student Conduct.
• Maintain knowledge of current laws and regulations related to Residence Life and trends in the field of higher education and present recommendations to senior leadership.
• Collaborate with other University departments, including but not limited to Safety Services, Student Mental Health, Spiritual Life, Community Life, Student Conduct, Facilities, Disability Services, and the Counseling Center in order to ensure the highest quality living experience for students.
• Oversee the emergency on-call process for Residence Life and provide immediate support for Residence Directors to equip them to respond with professionalism and sound judgment in maintenance, physical, and psychological emergencies.
• Manage escalated student/parent concerns related to Residence Life.
• Serve as a representative on divisional and University committees and participate in University events as assigned.
• Recommend and participate in the development of and ensure staff and student compliance with appropriate University policies and procedures.
• Develop and manage Residence Life budgets, as assigned, and participate in strategic planning.
• Abide by, understand, uphold, exemplify, defend, and enforce University and Residence Life/Housing Services policies.

Supervisory responsibilities include the hiring, supervision, management, and training of employees including Residence Directors and Graduate Assistants, Student staff and vendors. Carry out supervisory responsibilities within the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Other knowledge skills and abilities include a growing and dynamic Christian faith, which is naturally communicated with words and actions that reflects the Baptist theology, philosophy, and heritage of the University. A sense of mission and commitment to the personal development of college students. The ability to recognize and identify the talents of individuals and relate to others with a sense of caring.

Strong oral and written communication skills with the ability to build effective interpersonal…