Manager, Franchise Legal Coordinator & Office Administration

Manager, Franchise Legal Coordination & Office Administration

LOCATION:

Riverside, California (100 % On-Site)

REPORTS TO:

Executive Leadership

DIRECT REPORTS:
Guest Relations/Office Coordinator

CLASSIFICATION:
Exempt

SUMMARY OF POSITION:
Farmer Boys is seeking a highly structured, compliance-minded, and proactive Manager, Franchise Legal Coordination & Office Administration to anchor our corporate headquarters and lead our franchise administrative operations. Serving as a critical operational bridge between franchise owners, senior executive leadership, external legal counsel, and insurance risk partners, this role is designed for a professional with deep legal administrative or paralegal experience who wants to step into a corporate leadership seat.

The ideal candidate brings elite document control, rigorous deadline tracking, and professional poise from a sophisticated law firm or corporate legal environment along with experience managing general office administration duties. Leveraging a direct report, this position provides true administrative autonomy over our multi-state franchise compliance pipelines, corporate governance records, and corporate office operations

1. Legal Operations, Corporate Governance & Franchise Compliance

• FDD & Document Integrity:
  Serve as the primary administrative gatekeeper for the Franchise Disclosure Document (FDD), orchestrating multi-state annual updates, registration windows, and mandatory regulatory archival processes.
• Contract Lifecycle Management:
  Manage the structural generation, meticulous proofing, execution tracing, and onboarding documentation for Franchise Agreements, renewals, sales, transfers, and complex corporate assignments.
• Corporate Information Architecture:
  Maintain and continuously optimize the company's master digital and physical document repositories, enforcing strict version control, record retention policies, and data security standards to support audit and compliance readiness.
• External Advisory Liaison:
  Coordinate formal administrative communications and information exchanges with outside legal counsel, commercial lenders, and regulatory government agencies.
• Financial & Fee Administration:
  Oversee the orderly administrative collection, tracking, and recording of franchise-related fees and underlying statutory agreements.

2. Leadership, Process Governance & Team Delegation

• Strategic Team Leadership:
  Direct, mentor, and supervise the Guest Relations/Office Coordinator, providing clear performance metrics, coaching, and career growth opportunities.
• Operational Continuity:
  Establish departmental priorities, design cross-training frameworks, and delegate daily tactical workflows to ensure zero-gap coverage of corporate administrative needs.
• Culture of Professionalism:
  Cultivate a highly polished, collaborative, and service-oriented environment across the corporate administrative division.

3. Facilities Contract Administration & Corporate Logistics

• Corporate Workspace Governance:
  Oversee day-to-day corporate headquarters operations, establishing policies for office access, secure parking logistics, key tracking, and physical security records.
• Vendor Contract Management:
  Manage relationships, service level agreements, and administrative budgets for corporate facility vendors, including IT support infrastructure, cleaning services, maintenance contractors, and office procurement accounts.
• Employee Integration & Workspace Readiness:
  Supervise the logistical onboarding of new corporate staff, ensuring immediate workspace preparation and hardware alignment.
• Internal Event Governance:
  Serve on the Annual Conference Planning Committee, managing corporate sponsor ships, vendor communication streams, housing logistics, and supply infrastructure for off-site meetings and executive functions. Directs, assigns, and supervises the planning, coordination, and execution of special events for the Restaurant Support Center and Franchise Development Discovery Days.

4. Consumer Compliance & Escalated Relationship Management

• Regulatory & BBB Correspondence:
  Lead the administrative review and drafting of formal corporate responses to Better…