Senior Manager, Environmental Services

Job Summary:

Researches, evaluates, and implements new products based on the latest environmental trends and regulatory requirements. Implements new procedures to maintain inventory supplies with established par levels and participates on committees to align departmental activities. Ensures documentation, staff training, and labor relations activities comply with governing agencies regulations and standards. Manages the daily activities of the department, including driving the identification and implementation of initiatives to decrease cost and increase service levels, overseeing unit-based teams, and allocating staff and resources to ensure work techniques, quality assurance standards, and department policies and procedures are adhered to.

Ensures facilities are maintained in a safe, clean, and operationally effective condition by overseeing operational programs, monitoring the progress of inspections, and evaluating performance and member satisfaction. Supports resource planning and forecasting by overseeing the hiring and scheduling of employees, designing and implementing training and development, and monitoring the department budget. Supports and encourages workplace safety by holding teams accountable for the utilization of processes and tools to eliminate injuries, ensuring safety investigations are completed on time, and developing safety reports.

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
  
  Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making;
  
  fosters access to stakeholders.
• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results;
  
  assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
• Ensures clean and sanitary facilities (e.g., offices, restrooms, conference rooms, lobbies, elevators, parking lots) by: overseeing operational programs to ensure buildings are maintained in a safe, clean and operationally effective condition; guiding and supporting managers in managing the daily operations (e.g., cleaning and sanitizing responsibilities); monitoring the progress of general and formal inspections (e.g., ATP, glow gel, UV-light), compiling data for inspection results, reviewing reports, and addressing any issues that arise;
  
  and managing area inspections with assigned environmental services personnel to evaluate performance, member satisfaction, and infection prevention program compliance.
• Maintains environmental services equipment and supplies by: evaluating and driving the implementation of new products in accordance with the latest environmental trends, products, and regulatory requirements; researching the latest environmental trends,…