Vice President, Sales & Service

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Full Time Sales Riverside CA, Riverside, CA, US

Salary: $ Annually

OWN YOUR SUCCESS.

SOME LEADERS MANAGE THE SCOREBOARD.

You build the team that changes it.

Dura Serv is looking for a Vice President, Sales & Service who drives performance through people, process, and operational discipline — not a personal quota.

At Dura Serv, a branch is a business within a business. It has a P&L. It has a sales team, a service team, a customer base, and an operational infrastructure that has to perform every single day. Running it well requires someone who thinks like an owner — not a salesperson waiting to close the next deal.

The Vice President, Sales & Service in this role leads from the top of the branch — setting direction, developing people, managing financial performance, and ensuring that sales execution and service delivery operate at the standard Dura Serv expects in every market we serve. You don't carry a personal quota. You carry the branch.

If you've built something before — a team, a culture, a P&L that moved in the right direction because of the decisions you made — this is where that experience belongs.

Branch Performance

• Manage overall branch operations — sales execution, service delivery, staffing, training, inventory, facilities, and financial controls
• Monitor and drive branch financial performance to achieve sales, growth, and profitability targets — you own the P&L, the forecast, and the outcome
• Provide input to strategic decisions affecting the branch and participate in budget development with regional leadership
• Maintain and apply current knowledge of markets served, customers, vendors, and competitors to keep the branch positioned to win
• Directly lead the branch sales team — setting targets, coaching performance, and building a culture of accountability and results
• Lead quoting, scheduling, and job execution to ensure service work and projects are delivered safely, on time, and within scope
• Build and manage customer relationships that drive satisfaction, retention, and growth — you are the senior relationship owner for the branch
• Enforce safety, quality, and regulatory compliance across branch operations, including routine field and warehouse audits and corrective action follow-through

People Development

• Lead the service team through subordinate managers and directly develop the sales professionals under your leadership
• Coach and develop the team on technical skills, sales skills, and professional standards — you raise the floor and the ceiling
• Ensure staffing levels, training cadence, and performance management practices keep the branch operating at full capacity

We're not looking for the top sales rep who wants to move into management. We're looking for the leader who already thinks in terms of systems, teams, and outcomes — not personal production.

• A proven operational leader with experience running a P&L — you understand the relationship between sales execution, service delivery, and financial performance
• A developer of people — you've built teams, coached underperformers, and created cultures where accountability and results are the standard, not the exception
• A sound business decision-maker — you use market knowledge, financial data, and customer intelligence to make calls that move the branch forward
• A customer relationship leader — you engage at the senior level, resolve escalations, and set the tone for how the branch treats every account
• Operationally fluent — comfortable managing inventory, facilities, scheduling, and compliance in a multi-function branch environment
• An…