Inside Sales

PACE Supply’s brand-new Riverside, California branch is seeking a proactive and driven Inside Sales Specialist to join our team immediately. In this key role, you’ll work closely with Our Outside Sales Representatives to drive plumbing product sales and help launch our newest branch to success.

• Collaborate with Outside Sales associates to understand customers' requirements and provide suitable product recommendations and solutions.
• Deliver exceptional customer service by promptly preparing and submitting accurate quotations and submittals, ensuring personalized attention to each customer's needs.
• Coordinate closely with the warehouse team to ensure seamless order fulfillment and timely deliveries, demonstrating efficiency in meeting customer expectations.
• Serve as a point of contact for sales inquiries, addressing and resolving customer concerns or questions professionally and promptly.
• Maintain meticulous records of sales transactions, ensuring accurate documentation of products sold and any additional administrative duties associated with each sale.
• Take ownership of account management activities, fostering strong client relationships, and proactively identifying opportunities to enhance customer satisfaction and retention.
• Collaborate with the outside salesperson to increase plumbing product sales and participate in joint sales calls.
• Provide quotes to customers by collaborating with the outside salesperson.
• Process purchases and transfers as needed, while communicating with the purchaser.
• Regularly contribute to the whole sales team and provide counter sales support.
• Integrate and train existing employees on plumbing related products and standard operating procedures.

• High school diploma/GED or equivalent education required. Associate’s Degree (A.A.) from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience is preferred.
• Two years of plumbing sales experience is preferred.
• Prior experience in sales or customer service industry with an ability to negotiate and understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Candidates who thrive in a fast‑paced, result‑driven environment by meeting and exceeding all goals and targets.
• Excellent negotiation skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Detail‑oriented and organized with strong time‑management skills.
• Team player with the ability to work independently when needed.
• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills with a desire to contribute to a winning team/organization.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

• Background Check - A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
• Physical Examination - Candidates will undergo a physical examination to assess their fitness for the position's requirements.
• Drug Test - A drug test will be administered to ensure a drug‑free workplace.

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand‑truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

PACE Supply is proud to be an employee‑owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that include medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

NO

NO