Dual Director of Sales - Hampton Inn and HomeSuites Riverside

Dual Director of Sales - Hampton Inn and Home2 Suites Riverside

Full Time Riverside, CA, US

Salary Range: $90,000.00 To $ Annually

Are you the One?

If you have 3+ years of hotel sales experience, a proven track record of meeting or exceeding sales goals, and a passion for building relationships and closing business, this may be the opportunity for you. This role is designed for a high-energy go-getter who thrives on prospecting, networking, and driving market share for a single property.

The Dual Director of Sales leads and coordinates sales efforts for the Hampton Inn and Home2 Suites Riverside to drive base revenue through Corporate and Group business. This role collaborates with Corporate Sales, Corporate Revenue, and the hotel General Manager to achieve monthly and yearly targets for occupancy, ADR, and RevPAR.

• Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue.
• Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR.
• Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits.
• Conduct weekly and monthly outside sales calls to target local business account opportunities.
• Create and send out proposals and contracts.
• Log all sales activity into Delphi and meet and exceed weekly sales activity quota.
• Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel.
• Build and maintain all existing client relationships.
• Work with Global and National brand representatives to prospect, saturate and build hotel awareness.
• Respond to all RFP solicitations, RFP renegotiations and submit compelling business cases.
• Conduct annual RFP re-submissions and renew annual contracts.
• Proactively mentor and train front desk and respective hotel team members on sales related duties.
• Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts.
• Attend weekly Sales Accountability calls with Corporate Sales and weekly hotel Revenue calls to provide Corporate and Group updates.
• Adhere to operational sales processes such as maintenance of group blocks, overview of reservation coding, and working with brands to set up rate codes and uploads of GDS.
• Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase.

The ideal candidate will have:

• Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell.
• Maintain a proactive weekly schedule of outside sales calls, site tours, and client meetings.
• Brand experience (Marriott, Hilton, IHG, etc.).
• STAR understanding and ability to speak to weekly and monthly trends of hotel performance.
• Reliable transportation.
• Ability to travel locally to client appointments and events.
• Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings.
• Ability to effectively communicate and train team on sales policy and procedure.
• Manage a pipeline and provide accurate weekly sales activity reports to leadership.
• Be a champion of the property management and sales systems used at each hotel.
• Participate in weekly leadership meetings and individual follow-ups as needed.
• Understand the Chart of Accounts in order to code invoices for sales-related expenses.
• Inform General Managers of any unique market opportunities or significant developments.
• Be willing and able to work a flexible schedule, including occasional evenings and weekends.
• Maintain a professional appearance and demeanor at all times.

To fulfill this role successfully, you must possess the following minimum qualifications:

• Effective communication and negotiation skills
• Self-motivated and results-driven mindset
• Strong networking and relationship-building abilities
• Well-groomed and professional appearance
• Organized, competitive, and driven to win
• Experience with Delphi, OnQ, PEP, CI/TY, or similar hotel systems is a plus
• Ability to travel locally for client meetings and networking events
• Hospitality brand experience preferred

• Performance is measured by RevPAR index (RGI/MPI/ARI), occupancy and ADR growth, total revenue contribution across both properties, account retention and new business acquisition, lead response time, and weekly sales activity reporting.