Sales Development Representative

Company Overview

Pro Wood, a division of UFP Industries, is the industry’s leading manufacturer of pressure‑treated lumber products and distributor of premier building materials. We offer durable, high‑performance products designed to last in the real world. Our customers are the hard‑working people who take pride in their work, pay attention to the details, and want to create projects that last – and we are committed to support them every step of the way.

As an SDR, you will play a crucial role in the Retail sales process by identifying and pursuing new sales opportunities, growing special order sales and developing and maintaining positive relationships with customers. Promoting, educating and showcasing products will also be part of your role. You will work under the supervision of a Pro Wood Regional Sales Manager.

• Generate new sales through the stores Special Orders program and Contract sales.
  • Educate customers on products and solutions.
• Service and maintain positive relationships with the current customer base.
• Generate new sales by introducing and promoting new products and services.
  • Drive Special Order sales at the Pro Desk.
  • Support Pro Events.
  • Support Independent Lumber Yard Service – PKs, samples, lit, displays.
• Utilize and track CRM management.
• Visit customers as scheduled and assist in addressing customer concerns and problems.
• Seek prospective new accounts and customers to increase sales volume.
• Ensure adequate stocking levels of product and product literature; POP materials are present and available for consumers.
• Inspect product quality and monitor inventory levels.
• Prepare various reports and correspondence as required.
• Perform other duties as required.

• Generate sales based on company standards and expectations.
• Negotiate with customers to grow sales.
• Understand the importance of gross margin and the company’s collection process.

• Be responsible and trustworthy to work under little supervision.
• Be highly motivated and enthusiastic.

• Minimum 1 year of work experience in customer service.
• Experience utilizing basic sales techniques and identifying sales leads.
• Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the use of the English language in reading, writing and speaking.

• Achievement, motivation and perseverance.
• Composure and resilience.
• Influence and persuasion.
• Initiating action.
• Negotiating.
• Relationship building.

Salary Pay Range: $70,000 - $80,000 annually dependent on experience. The pay range may be adjusted depending on cost of living.

The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

The Company is an Equal Opportunity Employer.