Project and Multifamily Team Lead

Job Details

Job Location:

Riverside Door Plant and Distribution - RIVERSIDE, CA 92507

Position Type:
Full Time Education Level: Not Specified Salary Range: $65,000.00 - $70,000.00 Salary Travel Percentage:
Negligible Job Shift: Any Job Category:
Sales

The Large Project and Multifamily Team Lead is responsible for leading and coordinating all service-related activities for complex and high-volume multifamily residential and commercial projects. This position ensures seamless communication between builders, contractors, project managers, and internal departments to guarantee accurate order entry, timely delivery, and exceptional post-delivery service. The Team Lead acts as the central point of contact for assigned large-scale customer and projects, ensuring that all customer requirements are met with precision, professionalism, and efficiency.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Makes contact with assigned customers via phone or email to develop therelationship.
• Prepare and process customer purchase orders, estimates, quotes, and change orders in accordance with company pricing and production policies.
• Understands and interpret the customer's needs and determine how to best process orders and quotes to meet the customer requirements.
• Maintain accurate customer and project data within the company ERP/CRMsystem.
• Collaborate with distribution, manufacturing, scheduling, and logistics teams to meet project milestones and maintain production flow.
• Track project status and delivery timelines, proactively communicating updates or delays.
• Resolve customer issues and field concerns efficiently and professionally, coordinating corrective actions as needed, managing customer queries and claims.
• Minimumof three (3) yearsofexperience incustomerservice in a manufacturingor distribution environment.
• Industryknowledgeto include woodorhollow metal doors,and/or hardware.

Please note this job description is notdesignedtocoverorcontaina comprehensive listing of activities,duties,or responsibilities thatarerequiredofthe employee forthisjob.

Duties, responsibilities, andactivitiesmaychangeatany timewithorwithout notice.

• 401(k)
• Dental Insurance
• Employee Discount
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Makes contact with assigned customers via phone or email to develop therelationship.
• Prepare and process customer purchase orders, estimates, quotes, and change orders in accordance with company pricing and production policies.
• Understands and interpret the customer's needs and determine how to best process orders and quotes to meet the customer requirements.
• Maintain accurate customer and project data within the company ERP/CRMsystem.
• Collaborate with distribution, manufacturing, scheduling, and logistics teams to meet project milestones and maintain production flow.
• Track project status and delivery timelines, proactively communicating updates or delays.
• Resolve customer issues and field concerns efficiently and professionally, coordinating corrective actions as needed, managing customer queries and claims.
• Minimumof three (3) yearsofexperience incustomerservice in a manufacturingor distribution environment.
• Industryknowledgeto include woodorhollow metal doors,and/or hardware.

Please note this job description is notdesignedtocoverorcontaina comprehensive listing of activities,duties,or responsibilities thatarerequiredofthe employee forthisjob.

Duties, responsibilities, andactivitiesmaychangeatany timewithorwithout notice.

• 401(k)
• Dental Insurance
• Employee Discount
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

T.M Cobb I Haley Brothers, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected

veteran status, sexual orientation, gender identity or expression, or any other characteristic protected

by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recurring, hiring,

placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and

training.