Commercial Field Service Supervisor, Utility

What to Expect

Tesla is seeking an experienced and dynamic Field Supervisor to provide technicians/electricians with training opportunities, manage schedules, follow up on open cases, actively monitor fleets, and fulfill preventative maintenance obligations. The Field Supervisor will be responsible for most post‑installation responsibilities and service work as it relates to performance and system uptime with the support of associated engineering and deployment teams.

• Manage Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned region.
• Be ready to travel for extended periods covering multiple locations in the region with minimal notice. Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelines.
• Exercise discretion and independent judgment while overseeing field service work and ensuring its successful completion of work orders related to troubleshooting down or underperforming systems.
• Evaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews, control overall regional spend, and propose cost‑effective solutions when needed.
• Provide necessary “On‑boarding”, “On‑The‑Job‑Training”, and training resources to Field Service Technicians. Work with Engineering and Training departments to ensure effective processes are in place.
• Responsible for day‑to‑day operations: act on actual events, arrange resources, monitor progress, review expense reports and timesheets for accuracy.
• Safety‑oriented: prioritize safety standards for the field and elevate activities that may jeopardize the safety of field technicians or equipment.

• Commercial or Utility Scale Industrial Storage experience preferred with 1+ years creating scopes of work for maintenance or electrical services.
• 3+ years of experience working within maintenance, operations, and management.
• Ability to manage voluminous amounts of data, especially using Excel, Outlook, and Word.
• Strong attention to detail, organizational, time‑management, and problem‑solving skills.
• Experience writing corrective action reports and strong case‑management skills; familiarity with ticketing systems such as JIRA, Confluence, or similar CMMS preferred.
• Training and current certification as required in OSHA/NFPA 70E; safety experience with PV systems preferred.
• Valid driver's license required. Ability to work a flexible schedule, including weekends, evenings, and holidays.

Along with competitive pay, as a full‑time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans – plan options with $0 payroll deduction.
• Family‑building, fertility, adoption, and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both with $0 paycheck contribution.
• Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible medical plan with HSA.
• Healthcare and dependent‑care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company paid Basic Life, AD&D.
• Short‑term and long‑term disability insurance (90‑day waiting period).
• Employee Assistance Program.
• Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays.
• Back‑up childcare and parenting support resources.
• Voluntary benefits – critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight‑loss and tobacco cessation programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.

$126,000 – $280,800 annual salary + cash and stock awards + benefits. Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.