Utilities Field Services Representative - Part Time

The City of Riverside Public Utilities Department (RPU) is accepting applications for the position of UTILITIES FIELD SERVICES REPRESENTATIVE PART TIME to fill two vacancies in the Field Services Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six months.

The Utility Field Services Representative assists in reading electric and water meters and recording consumption, and delivers utility cut‑off notifications on residential and business doors of designated utility customers.

• Deliver and place utility cut‑off notices on residential and business doors of designated utility customers; deliver City locks, meter reading cards, or other miscellaneous items to customers.
• Assist in reading or verifying electric meters utilizing telescope for reading over fences, as assigned.
• Assist in reading or verify water meters utilizing hand trowels, shovels, and buckets to dig out dirt and bail out water in meter boxes, as assigned.
• Interact with dogs in the course of obtaining meter readings; adhere to safety standards and handle field situations with professionalism.
• Check meter for possible diversion, tampering, and other damage; report and communicate any unsafe meter conditions to supervisor.
• Utilize Data Cap Handheld (DCH) computer to input water and electric meter readings, update meter location, and update account information as required.
• Tactfully respond to citizen inquiries and complaints and deliver 48‑hour notices.
• Maintain assigned City vehicle including removing trash, debris, and personal items; report mechanical defects and problems; monitor and/or maintain appropriate tire pressure, gasoline, water, and oil levels.
• Perform other duties as assigned.

High School graduation or satisfactory equivalent (GED).

None.

• Six months of experience working independently in the field.
• Six months of experience in a delivery driver position.
• Ability to lift up to 32 pounds regularly and up to 60 pounds occasionally.

• Possession of, or ability to obtain, a valid, appropriate California Class C Motor Vehicle Operator’s License.

• Work is done outside and in the field with exposure to faulty devices, chemicals, tools, inclement weather, and potentially hazardous conditions. Employees may interact with staff and/or public and private representatives and will provide professional customer service.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

All applicants will be notified via e‑mail or telephone of their application status and the assessment dates, times, and locations after the closing date of this announcement.

The provisions of this job announcement do not constitute an expressed or implied contract.

NOTE:

The City of Riverside is an equal opportunity employer.