Systems Assistant, WMS Troubleshooter

DSV
- Global Transport and Logistics
At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

DSV
- Global Transport and Logistics
At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit  and follow us on Linked In and Facebook.

Location:

USA
- Riverside, Sycamore Canyon Blvd

Division:
Solutions

Job Posting

Title:

Systems Assistant, WMS Troubleshooter

Time Type:
Full Time

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

• Ad hoc support to team to resolve equipment and or system errors
• Deliver improvement proposals on warehouse activity and WMS system
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit reports daily on system/operational issues; both opened and closed

• Assist warehouse staff in operational areas as needed.
• Work overtime as dictated by business whether mandatory or voluntary.

• None

• Must have a high school diploma or general education degree (GED).
• 1 years’ experience working in a logistics/distribution/relevant environment.
• 1 years’ experience working with Warehouse Management Systems (WMS).

• Be able to become MHE certified within 30 days of hire.

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

• Intermediate computer skills
• Proficient with MS Office Applications
• WMS functions

• English (reading, writing, verbal)
• Business writing proficiency

• Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance
• Ability to multi-task
• Ability to take initiative and research best practices/efficiencies
• Effective communication skills
• Be innovative and proactive with operational and systems solutions
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

• 1 year experience with Red Prairie/Cargo Write WMS
• 2-3 years warehouse/logistics support experience

• Bending

• Walking and Standing

• Sitting

• 11-20 pounds
• Reach above shoulder, squat, or kneel.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

To perform this job successfully, an individual must be able to…