Ancillary Manager - Morton Amphitheater Job Riverside area,Missouri USA,Entertainment & Gaming

Overview

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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Job Summary

Who are you? Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues in the summer, are you detail oriented, and do you like digging into concert data and metrics? If so, this is the Live Nation position for you.

The

Job

The Ancillary Manager will be responsible for leading the team that generates VIP Club upgrades, premier parking, lawn chair rentals, reserved lawn, fast lane, future ticket sales and other upsell revenue streams during the day of show.

What This Role Will Do

Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show.
Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.
Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show.
Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
Secure and reconcile day of show ancillary sales.

What This Person Will Bring

Business acumen
Data-driven / metrics-driven
On Site knowledge of venue products and revenue opportunities
Innovative and creative
Love of being in our venues, with our Crew Members.
Ability to build relationships with diverse groups of people
Excellent guest service skills
Excellent team building skills
Ability to communicate with all levels of leadership
Assist Ancillary Team with upselling of events, merchandise and services
Maintain inventory of ancillary products throughout the season (lawn chairs, merch, etc.)
Must have day time and evening availability on weekdays and weekends
Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
Must be able to lift up to 25 pounds
Other duties as assigned

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and…


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