Admissions Coordinator

Job Summary

Pinnacle Pointe Wellness & Rehabilitation is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role is ideal for a customer-focused professional who enjoys healthcare marketing, patient interaction, and helping families navigate the admissions process with care and professionalism. You will play a key role in admissions coordination, internal marketing, tours, room preparation, and census development while ensuring a smooth and welcoming experience for prospective residents and their families.

• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Competitive Compensation

• Maintain and update admissions guidelines, criteria, policies, and procedures
• Serve as a primary point of contact for walk‑in, phone, and electronic inquiries
• Conduct facility tours for prospective residents, families, and referral sources
• Promote programs and services through internal and external marketing efforts
• Manage electronic admissions inquiries, Medicare information, and room rates
• Coordinate with hospitals, nursing staff, and e‑discharge systems to gather clinical information
• Verify financial and insurance eligibility prior to admission
• Screen prospective residents for admission appropriateness
• Communicate with Social Services, insurance providers, physicians, and referral partners
• Prepare resident rooms and ensure readiness prior to admission
• Meet with families to complete admissions paperwork accurately and timely
• Participate in morning meetings and census development initiatives
• Build and maintain relationships with referral sources through calls, emails, and visits
• Address resident and family concerns with professionalism and empathy
• Assist with transition day coordination and post‑admission follow‑ups
• Perform additional duties as assigned

• Experience in healthcare services, long‑term care, pharmaceuticals, or related field preferred
• Skilled nursing or long‑term care admissions experience strongly preferred
• Excellent communication and customer service skills
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast‑paced environment

At Pinnacle Pointe Wellness & Rehabilitation, we are committed to providing compassionate care and a supportive work environment. Our team values professionalism, collaboration, and service excellence—for both our residents and our employees.

Pinnacle Pointe Wellness & Rehabilitation provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind in accordance with applicable federal, state, and local laws.