Front of House Manager in Riverside, Missouri

Hospitality & Operations Leadership Opportunity

Cru is an independently owned neighborhood bistro in the heart of Brookside. We believe exceptional hospitality is personal, details matter, and culture is built intentionally-not accidentally. We're looking for a Front of House Manager who wants more than simply running a shift. This is a leadership role for someone who enjoys building systems, developing people, creating accountability, and helping shape the future of a growing restaurant.

You'll work directly alongside ownership, have meaningful influence over daily operations, and play a key role in defining how our team, culture, and guest experience continue to evolve. This is not a role for someone looking to maintain the status quo. We're looking for someone who sees opportunity, takes ownership, and gets excited about building something exceptional. As owner-operators, we work hard, care deeply and hold ourselves to a high standard.

We expect the same from the people we bring onto our team. If you're looking for a place to simply clock in and clock out, this isn't it. If you're looking for a place where your ideas matter, your leadership is valued, and your impact is visible, we'd love to meet you.

• Lead front of house operations during service and ensure a consistently exceptional guest experience.
• Serve as the primary day-to-day leadership presence for the FOH team.
• Build, refine, and uphold systems, standards, and operational processes that support long-term growth.
• Coach, develop, and support team members while maintaining clear expectations and accountability.
• Participate in hiring, onboarding, training, and ongoing professional development of FOH staff.
• Foster a culture of hospitality, professionalism, ownership, and teamwork.
• Build genuine relationships with guests and create memorable experiences that drive loyalty and community connection.
• Partner closely with ownership on scheduling, staffing, operational planning, and strategic initiatives.
• Assist with labor management, operational reporting, and cost controls.
• Support inventory management, opening and closing procedures, and daily operational execution.
• Help plan and execute private dining experiences, events, and future growth initiatives.
• Identify opportunities for operational improvement and take ownership of implementing solutions.

• 3-5+ years of progressive restaurant leadership experience with increasing levels of responsibility.
• Proven experience leading teams, coaching employees, and developing talent.
• Strong operational instincts and a demonstrated ability to improve systems, processes, or standards.
• Experience with in highly structured hospitality environments, corporate restaurant groups, hotels, multi-unit operations, or organizations known for strong training and accountability standards is highly valued.
• Financial literacy and comfort managing labor, costs, and operational performance metrics.
• Strong communication skills and the ability to build trust with both guests and team members.
• High emotional intelligence and the ability to navigate challenges with professionalism and composure.
• A self-starter mentality and a willingness to take ownership rather than wait for direction.
• Professional, polished, dependable, and deeply accountable.
• Availability to work evenings and weekends.
• Experience with Toast POS is a plus.
• Bilingual English/Spanish is a plus.

• You've helped build systems, training programs, or operational standards-not just followed them.
• You enjoy developing people and helping team members succeed.
• You understand that great hospitality and strong accountability go hand in hand.
• You enjoy identifying opportunities for improvement and creating solutions.
• You want direct access to ownership and the ability to meaningfully influence the future of a business.
• You thrive in environments where initiative is valued and contributions are visible.
• You're excited by the opportunity to help shape culture, operations, and guest experience.

• You're looking for a role where every system and process is already fully built…