Program Manager, Strategic Workforce Planning

Build the workforce engine that powers Velociti’s growth. Velociti is growing fast—and our ability to scale depends on building a strong, skilled, future-ready workforce for field operations. We’re hiring a Director, Strategic Workforce Planning, to design and lead the enterprise workforce strategy that aligns labor capacity, capability requirements, and operational demand with long-term business growth. This leader will build planning frameworks, forecasting models, and operating structures that ensure the organization can scale efficiently and sustainably.

This is a build-from-scratch opportunity for a strategic, hands‑on leader with a background in management consulting, internal strategy, transformation, or cross‑functional program leadership. You’ll work closely with Operations, Recruiting, HR, Safety, and Solutions to design a workforce strategy that is data‑driven, measurable, and tightly linked to business performance. The first major initiative will focus on workforce development and technician readiness.

But this is not a traditional "workforce development" role—it is a strategic planning and capability‑building role, with significant runway to expand into broader enterprise initiatives over time. If you’re energized by complex organizational problems, love building systems from the ground up, and want real ownership with visible business impact—this role is for you.

• Design and lead Velociti’s long‑term workforce planning strategy aligned with business growth and field operations demand.
• Partner with Operations leadership to translate growth goals into workforce supply and capability plans.
• Establish the workforce planning framework: role families, skill architecture, progression paths, and readiness standards.
• Define and track key metrics including time‑to‑productivity, readiness, internal mobility, retention, and pipeline health.

• Build the cross‑functional operating model connecting workforce planning, recruiting, onboarding, training, field deployment, and career progression.
• Create repeatable processes, governance, and planning cadences across Operations, HR, Recruiting, Safety, and Solutions.
• Develop scalable processes and playbooks for workforce planning nationally across a distributed field environment.

• Build structured career pathways for field and technician roles with clear milestones and progression.
• Stand up training and certification ecosystems tied directly to performance, safety, and field readiness.
• Partner with internal teams to ensure workforce capability requirements align with operational needs.

• Develop long‑term labor supply strategies through partnerships with technical schools, colleges, training providers, and community organizations.
• Collaborate with partners to shape coursework and certifications aligned with Velociti’s workforce needs.
• Represent Velociti externally through advisory boards and strategic workforce initiatives.

• Lead cross‑functional work streams and deliver measurable outcomes in a fast‑moving environment.
• Build momentum through structured project execution and clear stakeholder communication.
• Continuously improve workforce strategy based on data, field feedback, and business performance.

• A clear, scalable workforce strategy adopted by field operations leadership.
• Improved workforce productivity and capacity utilization.
• Reduced time‑to‑readiness for field roles.
• Increased internal mobility and progression for field roles.
• Strong, sustainable external pipelines aligned to hiring needs.
• Measurable improvement in workforce stability, retention, and capability over time.
• A repeatable workforce planning model extendable to future strategic initiatives.

• 7+ years of experience in management consulting, operations strategy, analytics, enterprise transformation, or large‑scale cross‑functional program leadership.
• Experience building strategy forecasting models, capacity plans,…