Client Services Representative

Overview

Eagle Animal Hospital – is looking for a outgoing and friendly Receptionist/Client Care team member for our RIVERSIDE location. Locations in Kansas City, Riverside, and Liberty. We pride ourselves on providing comprehensive, progressive, and individualized care to our furry patients. We are a 9-doctor practice specializing in small animal care.

Client Care team members play an integral role in our hospital whether they are greeting clients, answering phones, emailing, or checking clients in/out. You will fully utilize your skillset along with bond with clients and their pets! We are looking for a warm-hearted, welcoming, and compassionate receptionist who is able to multitask and be a friendly face at Eagle.

• Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.
• A great learning environment! Our staff works hard to support and encourage each other and love to celebrate wins, big or small.
• Schedule – Full time. Must be available for some Saturdays. Open 8am-6pm M-F and Sat 8am-12pm, Closed on Sundays, and major holidays.

• Previous Receptionist Experience > 1 year; will train right candidate
• Positive attitude and TEAM Player personality
• Exceptional customer service, compassion for all clients and patients
• Adaptable to the demands of the day
• Ability to work efficiently, and remain calm during stressful situations

• Short/Long Term Disability
• Uniforms allowance
• Employee Pet Discount

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all.

At NVA, we re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.