Inside Sales​/Call Center - West Deptford, NJ

Inside Sales / Call Center
- West Deptford, NJ

There's a place for you at Cooper Electric Supply, LLC. A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here.

We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer.
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

What you will bring:

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and inter-personal communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to speak, read, and write proficiently in English.
• Strong mathematics, verbal, and written communication skills.
• Ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.

Physical Requirements and Work Environment:

• The ability to sit for much of the assigned shift while using phones, and computers.
• The ability to walk between work area, counter, and warehouse throughout the day.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.

Salary Range:
Rate starts at $25/hr, but increases with applicable experience.

Location:

West Deptford, NJ

Work Hours:

Monday
- Friday, 8am - 5pm

What we offer you:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Learn more about us on You Tube, Linked In, Facebook, and Instagram and learn how we're "Powering Progress for Future Generations."