Claims Manager - Workers Compensation | Riverside, CA

Claims Manager – Workers Compensation | Riverside, CA Primary Purpose

To manage the technical and operational functions within the assigned office including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25–40 colleagues.

• Responsible for overall operational management for assigned locations/offices.
• Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
• Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
• Monitors management reports relating to the partnership/office performance.
• Assists with the coordination of sales and client service efforts.

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

• Education & Licensing:
  Baccalaureate degree from an accredited college or university preferred. Licenses as required.
• Experience:
  
  Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.
• Licensing / Jurisdiction Knowledge:
  California workers compensation claims knowledge required; SIP certificate required.

• Flexible work schedule.
• Referral incentive program.
• Opportunity to work in an agile environment. [If Applicable]
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental, vision, 401K on day one.

When applicable and appropriate, consideration will be given to reasonable accommodations.

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Computer keyboarding, travel as required.

Hearing, vision and talking.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $115,000 - $125,000 per year.

A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws. Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.