Senior Operations Consultant

Job Description:

This job is responsible for resolving day‑to‑day complex problems, researching, and executing complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Corporate Accounts Payable (CAP) is a global operations function that supports 42 countries. We are an integrated team with plenty of opportunity to learn and grow as our functional teams include:
Payee Operations & Invoicing, Global Employee Expense Reimbursement, Global Service Center & Card Administration, AP Research & Accounting, Indirect Tax (Business Personal Property, US Sales & Use tax and Withholding taxes), and Project Initiatives teams.

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
• Manages projects and direct activities of a team related to special initiatives
• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
• Builds relationships with business partners across various Lines of Business
• Manages and defines responsibilities and accountabilities for key program and projects

• Accounting / Accounts Payable or Accounts Receivable experience
• Excellent verbal and written communication skills, including presentation skills
• Attention to detail
• Analytical & Research Skills
• Process improvement
• Critical thinking
• Proficient with Microsoft Office applications
• Time management abilities
• Must be able to multitask and work well within a team setting
• Ability to work independently with minimal supervision

• General Ledger / Account Reconciliations experience
• Candidate must either have a bachelor’s degree or 3-5 years of relevant experience (both are desired)

• Critical Thinking
• Customer and Client Focus
• Decision Making
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Issue Management
• Analytical Thinking
• Oral Communications
• Presentation Skills

1st shift (United States of America)

40

US - RI
- Riverside - 3400 Pawtucket Ave
- East Providence Call Center (RI1530)

Pay range: $76,000.00 - $ annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.