Part Time Concierge - Overture Riverwalk

Job Description Summary

The Part‑time Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant s. This role does whatever is necessary to make the selling process more effective and the move‑in process more efficient.

The Part‑time Concierge will assist with all aspects of sales and marketing for the community. The Part‑time Concierge will contribute to the success of the community sales team’s achievement of year‑end budgeted occupancy, revenue, and resident retention goals.

• Greets prospects and residents as they enter the office/leasing area, and ensures the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move‑ins and move‑outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.

The hourly range is $18.00 to $19.00.

• Corporate positions: may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• On‑site property positions: may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

* For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider qualified applicants with arrest and conviction records.

Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses. If you receive suspicious requests, please report them immediately.