Director of People of Operations; Hybrid - Riverside, CA

Riverside, United States | Posted on 02/07/2026

Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services.

The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being.

With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve.

Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all.

Role Overview:

Heritage Health Network (HHN) is seeking an experienced and detail-oriented HR Manager to oversee human resources operations, compliance, recruitment, and employee relations. This role plays a critical part in ensuring HR policies align with legal requirements, supporting workforce management, and fostering a positive employee experience.

This position follows a hybrid work model, balancing remote, in-office, and field responsibilities as needed to support company operations and employee engagement.

Key Responsibilities

HR Compliance & Regulatory Oversight

Turnover & Attendance Reporting:
Track employee turnover and attendance rates, providing key workforce insights to leadership.

Employee Handbook Audits:
Conduct annual reviews and updates to ensure compliance with company policies and employment regulations.

Background Checks:
Manage OIG/SAM background check processes, assess scope requirements, and engage vendors as needed.

State & Federal Compliance:
Ensure adherence to California labor laws, EDD reporting, and other regulatory requirements.

Mandatory Training Compliance:
Track required training completion, such as sexual harassment prevention, and coordinate follow-ups.

Recruitment & Talent Acquisition

Full-Cycle Recruitment:
Lead job postings, candidate screening, interviews, and hiring processes to attract top talent.

Job Title & Role Structuring:
Develop and refine job descriptions, assess exemption status, and align roles with compensation policies.

Talent Pipeline Development:
Proactively source and build a pipeline of qualified candidates for key positions.

Candidate Experience & Selection:
Conduct structured interviews, ensure hiring decisions align with company goals, and comply with EEOC and labor laws.

Onboarding & Retention:
Oversee onboarding, 30-day check-ins, and employee engagement efforts to improve retention.

Employee Relations & Performance Management

Performance Review Process:
Implement structured performance evaluations, track progress, and provide feedback for continuous improvement.

Employee Relations & Documentation:
Handle performance discussions, corrective actions, and terminations with proper documentation.

Offboarding & Compliance:
Develop termination procedures, ensuring compliance with final pay, benefits, and legal requirements.

Medical Leave & Accommodations:
Manage leave of absence requests, track return-to-work status, and ensure compliance with leave policies.

HR Operations & Workforce Management

Payroll & Benefits Administration:
Work with payroll vendors (e.g., ADP) to resolve payroll issues, benefits enrollments, and deductions.

Timekeeping & Attendance Adjustments:
Manage timecard corrections, overtime approvals, missed punch follow-ups, and PTO tracking.

Incentive & Compensation Programs:
Design and oversee performance-based incentive programs in compliance with California labor laws.

Employee Engagement & Retention:
Develop strategies to foster a positive work culture and reduce turnover.

Qualifications

Education:

Bachelor’s degree in Human Resources, Business Administration, or a related field required. HR certification (PHR, SHRM-CP) preferred.

Experience:

5+ years of HR operations, compliance, recruitment, and employee relations…