Property Manager

SDK Tenby Chase is seeking a full-time Property Manager to oversee a multifamily community of more than 300 units. This role leads the on-site team to achieve financial performance targets, maintain operational excellence, ensure compliance with housing regulations, and support a positive living experience for residents.

The ideal incumbent will have a proven track record in inspiring teams to excel and fostering a strong sense of community among residents. Embracing the SDK philosophy, the PM will thoughtfully cultivate an engaged team dedicated to providing the best possible experience for residents, treating them with understanding and respect, ensuring comfort in their homes.

This is an on-site position based in Delran, NJ.

As our property manager, you will…

• Model behavior that aligns with SDK values when interacting with anyone associated with SDK.
• Ensure resident satisfaction and retention by focusing on solutions and delivering the best possible experience through timely and thoughtful responses to inquiries, complaints, and work order requests.
• Hire, train, lead, and develop team members to understand and meet position expectations, established procedures, and performance standards.
• Ensure properties meet SDK standards related to safety, aesthetics, cleanliness, and overall appearance in all common areas, exterior grounds, mechanical rooms, offices, and other spaces.
• Contribute to the development of property budgets by monitoring current and emerging market trends, forecasting potential capital projects, and evaluating historical performance to project future outcomes.
• Maintain financial oversight of the properties by meeting targeted revenues, establishing market-appropriate rent rates, ensuring rents and fees are collected and posted promptly, and completing bank deposits.
• Control expenditures by identifying efficient, cost-effective processes and minimizing unnecessary spending.
• Prepare status updates and financial reports as needed.
• Adhere to operational procedures and accounting policies related to invoice payments, reconciliation of work performed or products purchased, proper coding of charges, and serving as the liaison between accounting and vendors, contractors, and service providers.
• Manage and strengthen relationships with vendors, contractors, and service providers, ensuring they meet all contractual obligations.
• Ensure properties comply with all multifamily housing regulations, meet building code requirements, follow inspection procedures, resolve violations, and maintain valid certificates of insurance for all third-party onsite work.
• Oversee the leasing process by approving prospective resident applications and discounts and renewal leases, conducting periodic apartment inspections, following proper notice requirements, following through with the eviction process when needed, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease.
• Gather, analyze, and interpret current market and economic trends that may impact the properties and implement short- and long-range marketing and leasing strategies to achieve the properties’ occupancy and revenue goals.

• 4-year undergraduate degree in a related field or combination of education and relevant experience.
• At least 10 years of progressively responsible experience in residential property management and leasing, including a minimum of 5 years leading teams overseeing 200+ units within the New Jersey market.
• Thorough knowledge of industry best practices and laws and regulations such as Landlord/Tenant laws, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc.
• Mastery of financial statements and budget development and possesses the ability to drive effective budgeting decisions.
• Strong history of leading successful property teams including leasing and maintenance resulting in high resident retention and satisfaction.
• Exceptional judgment, interpersonal, problem solving and analytical skills.
• Exceptional written and verbal communication skills; adept in communicating with senior management and residents.
• Proficiency…