Customer Service Specialist

About Pestie

Pestie is on a mission to revolutionize the pest control industry. We make it ridiculously easy for homeowners to keep bugs out—without the hassle, hidden fees, or high costs of traditional pest control services. Our smart, science-backed approach delivers professional-grade pest protection straight to customers’ doors, making DIY pest control more effective and convenient than ever.

We’re a fast-growing, ambitious team that thrives on innovation, data-driven decision-making, and a customer-first mindset. We believe in hiring smart, passionate people and giving them the freedom to do their best work. If you’re looking for a place where you can challenge yourself, contribute meaningfully, and be part of a team that’s building something special, we’d love to hear from you!

• Motivated Customer Service Specialists who enjoy helping people and thrive in a fast-paced environment.
• Full-time, on-site position at our Bluffdale, Utah office, Monday through Friday from 9:00 a.m. to 5:00 p.m. Mountain Time, with a pay range of $17-$20 per hour.

• Grow Your
  
  Skills:
  
  Hands‑on training to build confidence in communication, problem‑solving, and product knowledge.
• Advance Your Career:
  Mentorship, ongoing development opportunities, and a clear path for growth.
• Be Part of a Team:
  Collaborative culture with regular events and a supportive environment where people actually like showing up.

• Handling customer inquiries via phone, email, and chat with professionalism and care.
• Processing orders and resolving issues efficiently using up-to-date tools and technology.
• Providing product, pricing, and shipping information as a go‑to resource.
• Building genuine relationships with customers and recommending the right solutions.
• Guiding customers through online platforms and self‑service options.

• High School diploma or equivalent required; bachelor’s degree a plus.
• Strong communication, listening, and problem‑solving abilities.
• Previous customer service experience is welcome but not required (we’ll train the right person).

• Comprehensive health insurance (Medical, Dental, Vision) and retirement savings plan with employer contributions.
• Performance‑based bonus opportunities.
• Paid holidays and generous PTO.
• Fully stocked break room.
• Company equity.